Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
1
Refrigerator
on July 17, 2023
Posted by: Refrigerated
from Texas
This is a replacement for the same model that was not repairable
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 18, 2023
Hello,
Thank you for being an awesome part of the GE family.
This refrigerator comes equipped with a lot of really great and convenient features that we hope you will enjoy as much as we do! We love the door-in-door feature that allows you to store taller items like wine bottles.
We hope you continue to enjoy this refrigerator for many years to come. If you need anything in the future please be sure to let us know. -Charlie@GEA
So far the refrigerator/freezer works well except I really miss the "egg holder" and that carton that is placed on a shelf takes up needed space for other things....I do miss my old fridge a lot because of the space issue. The veggie drawer and fruit drawers are not as deep and therefore I have to squeeze things (food) into them. Had to have the original one/first one replaced due to a leak on the side wall on the outside ...no one had ever seen that before. Will I ever buy this brand again? Good question !
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 6, 2023
Hi! Thank you for your feedback. We are so sorry that the design of the refrigerator has not lived up to your expectations with the internal design. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your refrigerator. We will be sure to send this feedback to our product design teams for improvement on future models. We are honored to have you as a part of the GE Appliances family, and we hope you are able to gain your trust back with our appliances! - Adrian@GEA
We really like the features of this refrigerator but it's extremely loud when it's running. If you nudge it or a little bump it will quite down for a few seconds but it's very irritating.
I have wanted a refrigerator like this for a long time! I LOVE the door in door and auto fill features of this model, and the profile size is perfect for my kitchen!
The absolute worst ice maker - complete waste of $
on June 3, 2023
Posted by: bconn11
from Chicago
Ever since we got this refrigerator the ice maker has never worked properly. The cubes don’t form correctly, and when you try to dispense the ice all of it is stuck and frozen together in the unit itself. Furthermore, when we go to clear the blockage, we’ll usually find ice that has black spots on it from the mechanism itself. Absolute garbage.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 6, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your ice maker has given you so much trouble; we want to help. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA