Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(301 Reviews)
Rating breakdown 301 reviews
5 Stars
178
4 Stars
51
3 Stars
26
2 Stars
8
1 Star
38
78%of customers recommend this product.
(
214 out of
273)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
4
Compact size
on December 22, 2023
Posted by: Marcy01
from San Diego
Nice refrigerator. Smaller than expected. Like the automatic water fill feature.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer Beware - Don't buy a GE Refrigerator
on December 11, 2023
Posted by: DesignerReb
from Knoxville, TN
BUYER BEWARE! I purchased a GE Profile refrigerator two years ago, the coil system quit working. I have had to go through 2 service reps, the first said it cannot be repaired, the second one ordered parts to be put in 12/22/23, if all the parts come in. That will be 5 weeks.
I missed Thanksgiving and now I will not have a refrigerator in time for guests and dinner. Just last week I spoke with someone that had the same problem with a new GE Profile and today spoke with someone that had the same problem with a GE Cafe refrigerator that was less than a year old. I strongly suggest -Do not buy a GE Refrigerator.
I missed Thanksgiving and now I will not have a refrigerator in time for guests and dinner. Just last week I spoke with someone that had the same problem with a new GE Profile and today spoke with someone that had the same problem with a GE Cafe refrigerator that was less than a year old. I strongly suggest -Do not buy a GE Refrigerator.
No, I would not recommend this to a friend.
Features
1
Response from geappliances.comBy Tierra, GE_Appliances, December 19, 2023
Hello,
Thanks so much for taking the time to reach out. We're so very sorry to hear you're not having the best experience with your refrigerator. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We truly appreciate your patience. - Tierra@GEAppliances
Thanks so much for taking the time to reach out. We're so very sorry to hear you're not having the best experience with your refrigerator. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We truly appreciate your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice fit
on December 2, 2023
Posted by: Mark SS
Have a very tight space in the kitchen to install the refrigerator and this model worked out perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke down in less than 2 years
on September 4, 2023
Posted by: KMG628
I purchased this refrigerator in March 2022. In September 2023, out of nowhere it stopped working. I would never purchase this product again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 7, 2023
Hi! Thank you for leaving us a review. We are extremely sorry to hear that your refrigerator stopped working after a year of ownership. This is in no way the consumer experience that we strive for. We strongly encourage you to schedule service with one of our certified technicians to get this issue resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 27, 2023
Posted by: Robin118
from Scottsdale AZ
So far I love it! I love the quick open door. The ice maker works great. It’s a beautiful refrigerator
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the counter depth
on August 20, 2023
Posted by: cheesewiz
from California
Well, I've only had it for a few days, but love it. The sensor for the amount of water to put in a glass is special
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Better then LG and Samsung
on August 18, 2023
Posted by: Bob1013
from Arizona
Much quieter from other brands only had it two weeks and love all the features One thing though the trays seem generic poor quality The climate zone trays. but overall very happy with the refrigerator.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Replaces old GE Profile.
on August 16, 2023
Posted by: Shahs
Love the door-in-door feature. French doors with bottom freezer allow for more space and better organization.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com