Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
3
Great fridge, horrible smudges. Wouldn't recommend
on January 14, 2020
Posted by: EPC3
from Atlanta, GA
Did a fair amount of research on various makes/models but seriously overlooked how much the smudges would bother me. It's not as if we deliberately go out of our way to touch anything other than the handles but literally everything shows up as a smudge and makes the entire thing look dirty. Everything else is a major plus but it really is a bummer that the smudges are so unbelievably bad. As such, I would not recommend this model. I also had the install guy tell me that the water dispenser will quit working once the filter is expired...until it is replaced with another GE filter. If this ends up being the case, I will be so unbelievably disappointed. Just bad product development with a "bottom line" too much in focus for how to increase revenues vs. good customer experiences. Sad.
We love the lower door handle to open just a portion of the whole door as we drink Coffee Daily and put Coffee FooFoo in our cup and we usually have Milk with our cereal. This feature makes it handy. The automatic water shut off when a cup is full is another great feature.
Very happy with the refrigerator. The temperature on the food compartment and the freezer is always consistent. Bag salads would only stay fresh for a day before wilting. Not so with this GE unit. Salads last much longer as well as other items.
We have had GE products before so we really wanted to stay with them. I loved the door in door feature...and really wanted the ice/water dispenser from the door. We loved most about this is on the left side door is where the ice maker is, other brands have this like rubber piece where the ice falls into, not GE, theirs is all compact ! We did get the black stainless....beautiful !!! Very very happy with this purchase !!
Decent but much louder than any other fridge I have ever owned. Probably need to have the warranty people look at it. I can hear it running all the time.
I would recommend this to a friend!
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 27, 2019
Hello MattBNC - Thanks for choosing GE and sharing your concern. Please take a look at page 45 in your manual for normal operating sounds:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
Thanks for sharing your feedback. We hope this helps.