Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
1
problems with freezer frosting up
on October 2, 2024
Posted by: finwin
from ca
We have had issues with this refrigerator. Several service calls because the freezer keeps frosting up. We like the layout of the frig but we think we got a lemon
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 2, 2024
Allow us to lend a hand with your refrigerator. Look out for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Maybe I can win the giveaway so I can replace some of my poorly made GE appliances. We bought 6 pieces when we built our house in 2017. Washer, dryer, microwave, fridge, stove, and dishwasher. 5 of the 6 pieces had issues in under 5 years. All of them have broken multiple times in 7 years. And I don’t mean just like a belt or maintenance related things. The dryer has a quarter inch wide belt on it. It can’t even handle the loads it boasts. So that’s been replaced at least 3x. Things get caught around the barrel. Our clothes get stuck around the drum and have ruined numerous items. I know when I hear the horrible thump that something has gotten caught and twisted. Right now I’m listening to what I assume is a coin grinding somewhere. The microwave popcorn button stopped working in under a year. The water line on the fridge has frozen up at least 3x. The ice maker drips. One burner on the stove shorted out. Replaced it and it immediately shorted out again. Had to replace the agitator in the washing machine as well as the pump. Right now my dishwasher just decided to stop cleaning my dishes. I’ve replaced the heating element and both spray arms. Even when it did work, I’ve never seen a washing machine get slimy in my life until this one. So I’m hand washing more dishes than the dishwasher is cleaning while I listen to a penny grind around in my dryer drum. I have bought parts for 3 of my 6 appliances just in the last month. Do not buy these products. They will not last.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 1, 2024
We are sorry to hear about the problems you've experienced with your appliances. That is not the kind of experience we expect. We're going to pass your comments and experience over to our product team to review. This way we can look for improvements we can implement for our appliances going forward. Thank you again for sharing this.
Worst fridge I ever had, freezer not working after 2.5 years, icemaker not working after 2 years.
Response from geappliances.comBy Jonathon, GE_Appliances, July 24, 2024
We want to help out with your refrigerator no longer working. We're going to have one of our agents reach out over email. Please respond at your earliest convenience.
We’ve really enjoyed this fridge and have has zero complaints on the performance but our compressor just died and it’s not even a full 2 years old! I can’t recommend because of that. This fridge was very expensive and for it to break shy of two years old is terrible.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, March 26, 2024
We'd like to help you with your refrigerator. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.