Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5
Good Quality
on February 2, 2021
Posted by: Jerry 91602
from North Hollywood, CA
I love this refrigerator, it’s the second French Door style and bu far superior to the one that it replaced, excellent quality
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, February 26, 2021
Hello Jerry 91602! Thanks for taking time to write your review and for being part of the GE Appliances family. We're glad that you love this refrigerator and that you like it better than your previous French Door model. If you have any questions about your recent purchase, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Love the countertop fit as our old one stuck out too far in our small kitchen. I especially love the autofill water dispenser! It isa bit smaller but we will adjust to it.
We bought this unit about three years ago and since then the main circulation fan has needed to be replaced and now the LED control panel is starting to fail.
Very disappointed given the cost of this unit. I would not recommend.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 11, 2021
Hello Arizonafamily - We're so sorry to hear about the difficulties that you've encountered with your refrigerator. This is very frustrating, we know. Our product team would like to look into this for you. If you would, please send us an email through our Contact Us page, here: https://www.geappliances.com/ge/service-and-support/contact-others.htm
So we bought this because it was what was in stock during the pandemic. Happily, love it in use. Originally I thought the two part door on the right was over engineering it but it’s very practical for grabbing stuff you use a lot and keeping the cold in. One draw back is it is not as fingerprints/ smudge-proof as I would have expected.
Though seemingly nicely featured, the GE French Door Cabinet Depth Refrigerator line CONTINUES to be JUNK. Prior to the first disastrous malfunction, our first made it only 3 years, the second only two ... and this latest one LESS THAN ONE DAY! The second ice maker failed to shut off after filing, making the freezer compartment into an overflowing "bathtub" WHICH FLOODED OUR KITCHEN ... and we were fortunate to discover this before flooding the den and adjoining bedroom. DO. NOT. BUY. ANY. GE. APPLIANCE.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 6, 2021
Hi Hoo Ru - We deeply apologize for your refrigerator experience and can certainly understand your frustration. Please take advantage of your warranty, if you have not done so already, and schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that one of our technicians can resolve this issue for you. If you have any further questions or concerns, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm