Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(301 Reviews)
Rating breakdown 301 reviews
5 Stars
178
4 Stars
51
3 Stars
26
2 Stars
8
1 Star
38
78%of customers recommend this product.
(
214 out of
273)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5
Great Refrigerator
on July 16, 2021
Posted by: Dave10000
from Oakdale, MN
The door in door sold use the refrigerator. I matched our other GE Profile appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Freezer broke after 1 month.
on July 16, 2021
Posted by: Sue2900
After I called GE to get a technician out to fix my brand new fridge I had to wait 3 weeks for an appt. My freezer broke after 1 month. The ice buildup is immense and I can’t use it. Lost everything that was in there. Don’t buy! GE a mess to deal with to fix which is like putting salt on an open wound.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 19, 2021
Hello, thank you for your review. We are very sorry that your refrigerator's freezer stopped operating properly so soon into its lifespan and required a service appointment to repair and that you lost your stored food. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
“COOL” Frig
on July 5, 2021
Posted by: wd757
from VB, VA
Easy to use. Too many electronics. Refrigerator is larger than it looks although it is counter depth.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Back to Profile
on June 27, 2021
Posted by: Doctor Do It All
from Key West FL
Replaced the failing Cafe with a Profile (what we had in our previous home). To us a definite upgrade. Took 3 hours to unwrap and hooked up water using our old hose which (fortunately) we had kept. One fruit/veggie drawer is slightly awry but all else is just what we ordered. Will eventually replace all our current GE Cafe with Profile. Had entire Profile Suite in our previous kitchen and much prefer to Cafe.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all the features
on May 22, 2021
Posted by: Abby37
from Florida
Again love the features and the quality of GE. Easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud humming for hours
on May 22, 2021
Posted by: toonoisy
from Jupiter FL
We have had this for a few days and are strongly considering selling it. It is just too loud! I measure it at 68 db at the rear, about half way up, and it runs at this volume for hours. There's a low hum, and some high frequencies in there too. Our house is very quiet in the morning, so this noise can clearly be heard from the bedroom, to the point of waking me up.
This is actually our second unit: they replaced the first one for the same reason, but they both measured exactly the same volume of noise.
I haven't heard any sudden noises, this is just a continuous hum, so I think its the compressor. I have no idea why GE thinks this is an acceptable level of noise from a modern appliance.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 25, 2021
Hi there - Thank you for taking time to write a review on your refrigerator. We apologize for any inconvenience you've experienced. New refrigerators do sound different from older models. They now have more features and use newer technology. Please take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Don't hesitate to reach out if any questions or concerns come up. Thanks again. -Mikayla@GEA
Don't hesitate to reach out if any questions or concerns come up. Thanks again. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very spacious!
on April 14, 2021
Posted by: Udit66
from CA
it has a big freezer space to store my favorite foods for a period of time. Very helpful nowadays when bulk buying is necessary.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy awesome loud sounds
on April 11, 2021
Posted by: Junkyard dog 45
from Ma
Don’t buy extremely noisy and ge says that is normal
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 12, 2021
Hello. We are sorry your refrigerator is noisy. Here is link to normal sounds you may hear. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- We hope this helps and that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com