Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(301 Reviews)
Rating breakdown 301 reviews
5 Stars
178
4 Stars
51
3 Stars
26
2 Stars
8
1 Star
38
78%of customers recommend this product.
(
214 out of
273)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5
excellent features
on September 7, 2021
Posted by: Ric o
from Bryn Mawr, Penna
so far so good. Just recieved it last week. My second G E pofile first one lasted 14 years
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 18, 2021
Posted by: Kay Golfer
from Granbury, TX
We have just had our refrigerator for a short time and it is perfect for our house and family. We love how you can just put items in the door and not have to open the whole refrigerator to get little things out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on August 13, 2021
Posted by: Dave in Penfield
from Rochester, NY
Love the door on door! And the fridge on top! Fits perfectly in our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Ms.
on August 10, 2021
Posted by: JJM3
from Indianapolis, IN
The door to the ice maker has been stuck shut since the day the refrigerator was installed making it impossible to reach the ice bucket. Also, ice production is very low.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 11, 2021
Hi, Thanks for reaching out to us. We can imagine how frustrating it is not to be able to open the ice maker door! To get this taken care of, we hope you will take advantage of your warranty by calling GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
Here are some great tips to help with slow ice production:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
We hope this helps! Thanks for making GE Appliances a part of your home. - Sharon@GEA
Here are some great tips to help with slow ice production:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
We hope this helps! Thanks for making GE Appliances a part of your home. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the door on door
on August 6, 2021
Posted by: Gramoo
from Belgrade Montana
I specifically bought the fridge for the Door on Door for my 2 little granddaughters who are in and out of fridge leaving door open while they look inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
junk
on July 21, 2021
Posted by: Unhappy custer
from GA.
freezer door sticks shot ,ice maker to small clogs up ,leaks water on floor.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 22, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator's ice maker is not operating properly and that it is leaking water onto your floor. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Poor product
on July 21, 2021
Posted by: Savmgm
from Portland, OR
Very poor and it is not worth it to buy a GE. Everything freezes in the fridge and no one cares about it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 22, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator is freezing the food in the fresh food section of the unit. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor quality fridge
on July 20, 2021
Posted by: JacksonNo
from Hixson
Poor quality right out of the box and additional problems after a few days use,
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 21, 2021
Hello, thank you for your review. We hate to hear that you have not been pleased with your new refrigerator's quality and have experienced additional problems within the first few days of your ownership. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. If you would like to speak to us about any of these issues, please don't hesitate to reach out to us on social media. -Chris@GEA
Written by a customer while visiting geappliances.com