Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 20.9 cu. ft. Bottom-Freezer Refrigerator with Preserva Food Care System - Stainless Steel
Average customer rating
4.2
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
23
4 Stars
7
3 Stars
5
2 Stars
0
1 Star
3
81%of customers recommend this product.
(
25 out of
31)
Customer Reviews for KitchenAid - 36 in. Wide 20.9 cu. ft. Bottom-Freezer Refrigerator with Preserva Food Care System - Stainless Steel
Customer Rating
5
Very Spacious
on June 17, 2019
Posted by: DawnV14
from L.I.,NY
Gender:Female
[This review was collected as part of a promotion.] I had this installed a couple weeks ago. It replaced a 16 yr old GE Monogram which had given us nothing but trouble for a long time. I quizzed various repairmen and they all recommend KitchenAid. I went with the single door bottom freezer and so far I am so happy. There is so much more space than our old 36 inch side by side, the interior is beautiful and well thought out and, aside from hearing the ice maker occasionally, it is extremely quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Counter depth with more space inside
on May 7, 2019
Posted by: Cook in Texas
from Austin TX
Gender:Female
I've had this refrigerator for over a year and am so happy with my choice. The single door gives more room on the door shelves than the french door model. Quiet, efficient, lots of ice for our family. Well lit interior and highly adjustable shelves very helpful. I get many compliments.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Really like the freezer!
on February 12, 2019
Posted by: Skippy2
Gender:Female
[This review was collected as part of a promotion.] I needed a new counter depth fridge. This choice rose to the top. The fridge part seems much smaller than my prior fridge (same brand but older model) yet the freezer part is much better designed and functional. I'm adjusting to the odd LED lights.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Unreliable?
on February 12, 2019
Posted by: Ed536
from Laguna Beach, CA
Gender:Male
[This review was collected as part of a promotion.] This is a factory replacement for the same model which failed multiple times the first year until FINALLY you gave up trying to fix it. All told, we were without a working fridge for about 3 weeks. Ask me in a couple years if this one is any good. I understand the occasional lemon but your delay in replacing it was unforgivable.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, February 13, 2019
Ed536 , we thank you for your review. At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good overall
on January 31, 2019
Posted by: GH80
from Colorado
Gender:Male
I bought this refrigerator just over a year ago. It is quiet, keeps the temp very well and looks great. The platinum interior is a really nice design touch.
Only drawbacks are the drawers in the fridge section - they feel kind of cheap and flimsy for the price of this appliance. Also, the freezer is really cramped - most of the space is allocated to the fridge.
Only drawbacks are the drawers in the fridge section - they feel kind of cheap and flimsy for the price of this appliance. Also, the freezer is really cramped - most of the space is allocated to the fridge.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
New Refrigerator!
on February 27, 2015
Posted by: Beth37
from Cooper City, FL, United States
I like the counter depth. The only complaint is that the ice maker takes up too much room in the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com