Customer reviews from cafeappliances.com
Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Average customer rating
3.9
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
41
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
10
68%of customers recommend this product.
(
42 out of
62)
Customer Reviews for Caf - 48 in. Wide 28.7 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Dispenser - Stainless Steel
Customer Rating
5
Great features like auto fill on the water dispens
on October 21, 2023
Posted by: Markh2
from San Diego
The stainless steel cleans easy and looks nice
This cafe' refrigerator is a perfect fit to our new kitchen
This cafe' refrigerator is a perfect fit to our new kitchen
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Somewhat noisy and delivered with dent
on November 29, 2023
Posted by: Jack K
from Boston, MA
Great looking fridge and versatile. However, not enough lighting in freezer as all lights are in the rear and when items placed, lighting is convered. Nothing on top or sides. Fridge arrived with 2 small dents on the freezer door. Stainless appears to be of inferior quality. Fridge is noiser than the Sub-Zero we had for 20 years.
Response from cafeappliances.comBy Adrian, GE_Appliances, December 11, 2023
Hi! Thank you for your feedback. We are so sorry that your new refrigerator has not lived up to your expectations due to the lighting in the freezer, the cosmetic damage, and the noise level while in use. This is not the consumer experience that we strive for, and we will be sure to share these comments with our product design teams for review.
We are honored that you chose Cafe Appliances for your home, and we are confident that this refrigerator will serve you for many years to come. Please let us know if we can be of any further assistance. - Adrian@Cafe
We are honored that you chose Cafe Appliances for your home, and we are confident that this refrigerator will serve you for many years to come. Please let us know if we can be of any further assistance. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cafe frig
on November 30, 2023
Posted by: Rich T P
from AZ
Everything is great but the noise and vibrations are much more than the 20 year old Monogram it replaced
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Check the features closely!
on March 7, 2024
Posted by: Sego
Just had ours installed today (GE Cafe 48” side by side refrigerator), replacing the Monogram we previously owned and loved . Very disappointed to see no internal temperature display, thinking I had the wrong fridge, since I had been studying the features extensively. Come to find out that while we were considering the option of ‘no water/ice dispenser’, the pictures of that unit show the refrigerator/freezer temperature panel. In the end we decided to purchase the unit that has the water/ice dispenser. So today as I look at the photos of the two refrigerators to check on the features, I realize there is no temperature panel if you get the water/ice dispenser. I am greatly disappointed to find that I was knowingly paying more for the dispenser, but unknowingly also losing a feature I thought was included. Cheap move. Also, my water dispenser keeps dripping….
Response from cafeappliances.comBy Adrian, GE_Appliances, March 8, 2024
We are extremely apologetic about this refrigerator not living up to your expectations due to the temperature display. If you notice that you have water dripping briefly after you use the dispenser, this is normal. This dribble of water (few drops) could occur for a few seconds after you have pulled your glass away from the dispenser. A few drops is normal, but you can also prevent water from missing the glass and dripping down the cradle area by moving glass slower when removing it from the cradle. Thank you for choosing Cafe Appliances for your home, and we will be sure to pass these comments along to our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Lemon
on September 28, 2024
Posted by: Sadfridge
from Ny
Complete lemon, avoid at all costs. Broken at least once per year.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, September 30, 2024
We're sorry to see that you have had to get your refrigerator repaired so frequently. That is not the kind of experience we want or expect. We are going to make sure we look for ways we can improve our models going forward.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor quality
on October 21, 2024
Posted by: sh76248
Love the look and app connectivity. The app is actually how I know when it brakes down! I receive alerts that the temp is above 20 degrees in the freezer or 50 degrees on the fridge side. Currently broken a third time and waiting for repair after only two years of use.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 22, 2024
We’d like to assist you with your refrigerator. If the unit is running but not cooling, please refer to this link below for some tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
We do see that you currently have a service appointment in place and are confident that our technician will be able to assist you.
We do see that you currently have a service appointment in place and are confident that our technician will be able to assist you.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don’t. Just don’t.
on November 6, 2024
Posted by: Brianyem
from Virginia
Day 2 after installation and we’ve already had to request service since the motor is making a loud screeching noise. Another minor point, the panels are not well aligned, which just shows this thing was slapped together. I really regret not saving up some more money to just buy a Sub-Zero. Glad we got the extended warranty for this hunk of junk, it will clearly be needed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, November 7, 2024
We're here to fully support you with your refrigerator motor and the loud screeching sounds. We do see that a service appointment has been scheduled and we're confident the issue will be resolved by a certified technician.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Fits where previous unit was installed in 1996
on September 16, 2020
Posted by: El Ron
from Midlothian, Texas
We are pleased that this refrigerator/freezer was able to be installed with no modification. However, there a glaring absence of of at least two (2) features that are found in virtually every other refrigerator on the market today; there is no dedicated butter/margarine compartment or dedicated egg storage. This may sound trivial but we were pretty much locked into this design by both price and availability. For the price we paid I am disappointed that these features were not standard on this upscale appliance!
Written by a customer while visiting cafeappliances.com