Customer reviews from lg.com
LG - SIGNATURE 22.8 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Textured Steel
Average customer rating
3.9
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
6
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for LG - SIGNATURE 22.8 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with InstaView - Textured Steel
Posted by: JPT1
from chapel hill nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great frog with high End features. Favorites: auto door close, auto presentation of freezer drawers. The voice recognition/AI needs wok: she does some things at random
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Wyndell
from Crestview
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this beautiful refrigerator, not only for the awesome features, but also for it's visual "Wow". I have an open floor plan, so when you come in the front door your eye is drawn to the fridge. So many outstanding features, the knock knock door is great not only to see inside without opening the door, it's handy glass door is great to reach frequently needed items. The fridge has 5 roomy shelfs that are easy to move. I didn't want a lower freezer, but this beauty has side by side freezer doors when opened actually automatically push out the draws to all you to reach anything easily. Awesome!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JessG10
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] When we bought our counter depth LG Signature Fridge, we worried about the overall cubic feet being too small. LG has done a good job organizing the shelves and drwers to maximize the space. So far, we like our purchase. The only Con is the price.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Billinsa21
from Chattanooga, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is beautiful and feature packed. I love the door open feature and door in door access. The automated drawer feature in the freezer section is incredibly handy as you search. The fridge is very quiet. I would recommend!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Edrow17
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is what we were wanting, it fits perfect and looks great.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
LG can't repair failed compressor
on May 30, 2026
Posted by: SergeyS
from seattle
Functional and feature rich fridge until compressor fails and LG can't repair. Before repair, fridge could not cool enough, but was still usable. After repair (compressor replacement) it is not working at all. It seems compressor is simply not operating since fridge only consumes 30 Watts per hour.
The fridge just turned 6 years old. If it lasted 10-15 I would not be so mad. Can't recommend LG
The fridge just turned 6 years old. If it lasted 10-15 I would not be so mad. Can't recommend LG
Why they advertise 10years warranty on compressor if they can't fix your fridge if compressor fails.
Quality
2
Features
5
Value
1
Response from lg.comBy LG, June 11, 2026
Hello, Sergey. We appreciate you sharing your experience with your LG URNTC2306N Refrigerator, and we understand how much it affects your home when cooling performance changes and a compressor replacement doesn’t restore full operation. We want you to feel supported with both performance and next‑step options, and your feedback helps us see what’s been happening on your end. When cooling doesn’t return after a compressor install, confirming that the vents are clear, the doors are sealing well, and the condenser area has proper airflow can help stabilize temperatures while a technician evaluates the sealed‑system components. These checks also help determine whether the issue is airflow‑related or tied to another part of the cooling system. You can review additional cooling guidance here:
https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371
If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James
https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371
If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com