Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
71
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
123 out of
158)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
2nd Professional Counter Depth
on August 2, 2026
Posted by: Vachomian
Love to fridge! This would be are 2nd one! We original
purchased when we renovated our kitchen in 2016! We just moved from our home and it is still working. We purchase the same mode of our new home. The have made many improvements which are awesome! Seems that that there is even more storage space and the doo shelving is amazing! The best thing I think is the dual
Ice makes. I recommend this fridge!
purchased when we renovated our kitchen in 2016! We just moved from our home and it is still working. We purchase the same mode of our new home. The have made many improvements which are awesome! Seems that that there is even more storage space and the doo shelving is amazing! The best thing I think is the dual
Ice makes. I recommend this fridge!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you chose Frigidaire once again after enjoying your previous refrigerator for many years. Your continued trust in our brand is truly appreciated.
It's fantastic to know that you are enjoying the improvements in your new refrigerator, including the increased storage space, enhanced door shelving, and dual ice makers. We’re thrilled that these features have made such a positive difference and that you would recommend this model to others.
Thank you for choosing Frigidaire. We hope your new refrigerator continues to provide reliable performance, convenience, and enjoyment for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's fantastic to know that you are enjoying the improvements in your new refrigerator, including the increased storage space, enhanced door shelving, and dual ice makers. We’re thrilled that these features have made such a positive difference and that you would recommend this model to others.
Thank you for choosing Frigidaire. We hope your new refrigerator continues to provide reliable performance, convenience, and enjoyment for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Horrible
on July 17, 2026
Posted by: Eory
Fridge died within 3 months, compressor failed, completely shut down.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 20, 2026
Good day, Eory! Thank you for sharing your experience. We’re sorry to hear about the issue you experienced with your Frigidaire refrigerator. We understand how frustrating and disappointing it must be to have your refrigerator stop working completely due to a compressor failure after only a few months of use.
We apologize for the inconvenience this has caused and appreciate you bringing your concerns to our attention. We can see that you are working with our Customer Care Team, and we hope they can provide the assistance and resolution you need as quickly as possible.
Your feedback regarding the performance and reliability of your refrigerator is valuable and will be shared with the appropriate teams for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We apologize for the inconvenience this has caused and appreciate you bringing your concerns to our attention. We can see that you are working with our Customer Care Team, and we hope they can provide the assistance and resolution you need as quickly as possible.
Your feedback regarding the performance and reliability of your refrigerator is valuable and will be shared with the appropriate teams for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
THE LOOK👍
on July 13, 2026
Posted by: Ice enthusiast
I love the fact that it has 2 ice makers one for everyday and a 2nd on the bottom that I can turn on and off for when I need extra ice
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 13, 2026
Hi there, thank you for sharing your feedback! We’re thrilled to hear you’re enjoying the look of your 23 Cu. Ft. Counter-Depth French Door Refrigerator and the convenience of having two ice makers. It’s great to know the flexibility of having a dedicated everyday ice maker along with an additional ice option when needed has been a valuable feature for you. We appreciate you choosing Frigidaire and are glad your refrigerator is providing the features that fit your lifestyle. If you ever have any questions or need assistance with your refrigerator, please reach out to us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Too much ice?
on July 12, 2026
Posted by: Shirley Bea
Great fridge but I find the ice maker and ice compartment in the freezer take up too much space. Compartment is unnecessary since there is an external ice dispenser.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 15, 2026
Hi there, thank you for taking the time to share your feedback! We're glad to hear you're enjoying your refrigerator overall. We appreciate your comments regarding the ice maker and ice storage compartment, and understand your preference for maximizing freezer space. If you need further assistance, please connect with us through the live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. We'd be happy to assist you. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Space optimization
on July 10, 2026
Posted by: DavidD
I bough this refrigerator few weeks ago and despite que fact it's a counter depth version and having the ice dispenser on the door, there is plenty of space inside!
Only 3 little things I would improve:
- To have smoother freezer door rail / roller.
- To have the custom bottom drawer split in two, to avoid having to open both doors to access it.
- Improve the left door pivoting seal hatch to avoid it to bounce back when opening the door a bit to fast, which could end up with accidental problem when closing the door.
- To have smoother freezer door rail / roller.
- To have the custom bottom drawer split in two, to avoid having to open both doors to access it.
- Improve the left door pivoting seal hatch to avoid it to bounce back when opening the door a bit to fast, which could end up with accidental problem when closing the door.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 13, 2026
Hi DavidD!
Thank you for taking the time to share your detailed feedback with us. We're happy to hear that you’re enjoying the spacious design of your Frigidaire counter-depth refrigerator and that it provides the storage capacity you need despite its size and features.
We appreciate you sharing your suggestions regarding the freezer door operation, drawer design, and door seal hatch. Customer feedback like yours is important and helps us better understand your experience and identify opportunities for improvement.
We truly appreciate your support and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your detailed feedback with us. We're happy to hear that you’re enjoying the spacious design of your Frigidaire counter-depth refrigerator and that it provides the storage capacity you need despite its size and features.
We appreciate you sharing your suggestions regarding the freezer door operation, drawer design, and door seal hatch. Customer feedback like yours is important and helps us better understand your experience and identify opportunities for improvement.
We truly appreciate your support and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Did I get 2 Duds?
on July 8, 2026
Posted by: Yucky
I bought our fridge and noticed the ice maker wasn't making ice and after 8 service visits and repair attempts they replaced the whole fridge. Now 1 month after the getting the replacement fridge, the it shut off. Apparently a freezer power supply Fan is faulty. Now I have been waiting 3 weeks for a part and haven’t even used the fridge. Now I have I am using a Loaner fridge until repaired, so I can’t even give a great review of functionality as the 2 I have had in less than 8 months haven’t worked. Sadly I’m not sure I can recommend this fridge especially when the service techs say “yeah this is a known issue”….so fix them then proactively.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 9, 2026
Hi Yucky, thank you for sharing your feedback. We're sorry to hear about your experience with your PRFC2383AF refrigerator. We understand how frustrating it must be to experience multiple issues, a replacement unit, and now an extended wait for parts.
While we were unable to locate any previous contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. Please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our Consumer Care team will be happy to review your situation and assist with the next steps.
— Reed
While we were unable to locate any previous contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. Please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our Consumer Care team will be happy to review your situation and assist with the next steps.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Fridge drawer keep beeping saying adjusting temp
on June 27, 2026
Posted by: Olleyboy
Overall it’s an ok fridge but the drawers keep beeping a ridiculous amount and flashing adjusting temp. I thought maybe it was defective and needs fixed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 29, 2026
Hi there, thank you for sharing your experience. We're glad to hear that you've been happy with your range's cooktop and convection oven performance. However, we're sorry to learn that the oven control panel has become unresponsive and now requires replacement. We understand how frustrating this must be.
We can see that you are already working with our Consumer Care team regarding this matter. For continued assistance and updates on your warranty repair, please continue working directly with them through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30am–8:00pm ET.
— Reed
We can see that you are already working with our Consumer Care team regarding this matter. For continued assistance and updates on your warranty repair, please continue working directly with them through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Terrible Appliance 3 Years Later
on June 22, 2026
Posted by: dontrecommenddontbuy
Have owned this fridge for less than 3 years and it has been nothing but a horrible experience. The door which has the water dispenser was not installed correctly so the bottom hinge is sagging and hits the freezer door whenever the freezer door is open and closed. The water dispenser on the door leaks when not in use. Finally, the unit is now gushing water at the bottom of it whenever it makes some strange sound, so I had to shut the water line down completely. Getting warranty service is also a nightmare fyi, even after purchasing their extended warranty. I will never recommend any of these appliances to anyone I know and will never purchase another product from the family of appliances affiliated with Frigidaire.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re sorry to hear about the multiple concerns you’ve experienced with your refrigerator, including the door alignment, water dispenser leak, water leakage from the unit, and the challenges you’ve encountered while seeking service, as we understand how frustrating this situation must be. We can see that you are already working with our Consumer Care team regarding these concerns, and we would like to ensure you continue receiving assistance. For any additional support, please contact live chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30am–8:00pm ET.
— Reed
— Reed
Written by a customer while visiting frigidaire.ca