Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4 out of 5
4
(168 Reviews)
Open Ratings Snapshot
Rating breakdown 168 reviews
5 Stars
71
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
78%of customers recommend this product. 
(
123 out of 158
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5 out of 5
5
Love everything about the fridge inside and out !
on October 10, 2026
Posted by: Fg26
Nice quality product well designed and practical for our use.. The exterior is very nice looking and we get lots of comments on it..
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, October 13, 2026
Hi, Fg26! Thank you for sharing your wonderful feedback! We're delighted to hear that you love everything about your refrigerator, both inside and out. It's great to know that the quality, thoughtful design, and practical features are serving your household well. We're especially pleased that the stylish exterior has made such a positive impression and is earning compliments from family and friends. Thank you for choosing Frigidaire to be a part of your home!
If you ever need assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352, Monday-Friday, 8:30 a.m.-8:00 p.m. EST. Our team will be happy to provide support and answer any questions you may have.-Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Professional always the best!
on October 8, 2026
Posted by: mswtha
Great fridge, tons of space and super quick ICE MAKERS!
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, October 9, 2026
Thank you for the wonderful feedback, Ms. Mswtha! We’re thrilled to hear you’re loving your Frigidaire Professional refrigerator, especially the generous storage space and fast ice makers. It’s great to know it’s delivering the convenience you were looking for. We truly appreciate your support!

If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.

-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Frigidaire Professional
on October 1, 2026
Posted by: Quonster
Bought this and was delivered next day. I love it so far. Very nice looking, both outside and inside. I read the manual I found on line. Regarding temperature of inside for fridge and freezer. Love that there is an pure air filter as well as 3 other filters. I'm super happy with this new fridge.
I do have one thing I'm puzzled with...in the packaging, we have 2 grey bars that seem to hook onto something. I looked throughout the manual to see if it mentions it but so far nothing. And I have tried diff spots in the fridge and can't see where the bars would go. It's gorgeous fridge without. If frigidaire knows, would love a response back.
Thank you! Happy this fridge is in my kitchen and hopefully for many years too!
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 6, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear you’re so happy with your new Frigidaire refrigerator and are enjoying its sleek design, spacious interior, and air filtration features. It’s also great to know you took the time to review the manual and get familiar with your new appliance.
We understand your curiosity about the two gray bars included with the packaging. We recommend checking the installation materials or connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
We hope you enjoy your beautiful new refrigerator for many years to come!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Refined and smart!
on September 27, 2026
Posted by: Lavard
Good use of space and a refined look. Flexibility with shelving makes it a well thought out space. We love it.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 30, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear you’re loving your Frigidaire refrigerator and appreciate its refined look, thoughtful design, and flexible shelving. It’s great to know the layout makes such good use of space. We hope you continue to enjoy your refrigerator!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Improvement over our last similar model
on September 18, 2026
Posted by: BAS1
I had to get a new professional fridge because the compressor failed on our old one. We replaced it with the newer version of the old one. More capacity and quieter. However, the bottom drawers of the fridge part only come out half way and it makes it harder to put things into them. Other than that it’s fine. Hopefully the compressor will last longer
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 21, 2026
Hi 272056221!

Thank you for sharing your experience with your new Frigidaire Professional refrigerator. We’re glad to hear that you’re enjoying the increased capacity and quieter operation compared with your previous model. We also appreciate your feedback about the refrigerator drawers and understand how this can affect convenience when loading and organizing items.

If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Love the space in the doors
on September 17, 2026
Posted by: Lorrie O
Like it, but it is loud when filling up with water, and when the ice drops.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 17, 2026
Dear Valued Customer,

Thank you for sharing your feedback. We’re glad to hear that you like your refrigerator, and we appreciate you bringing the noise levels to our attention.

We understand that sounds while the refrigerator is filling with water or when ice drops can be noticeable and may be disruptive. Your feedback is important to us, and we’ll be sure to share your comments with our product team as we continue looking for ways to improve the overall ownership experience.

Thank you for choosing Frigidaire!

If you have any other concerns or questions we can assist you with, please let us know. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.

Have a great day!

Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Pretty solid unit
on September 16, 2026
Posted by: FiremanRobb
We chose the fridge for its name, but like it for its features!
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 21, 2026
Good day, FiremanRobb! Thank you for sharing your feedback! We're delighted to hear you chose your Frigidaire refrigerator because of its trusted name and are pleased with its features. It's wonderful to know that the combination of reliability and functionality has made a positive impression and that the unit is meeting your expectations.

We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope your refrigerator continues to provide dependable performance and convenience for many years to come.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Love the water options
on September 6, 2026
Posted by: Kendel60
We remodeled our kitchen and I found this one while searching. Loved the look and the options. Only gave a four star due to an issue with the control panel. It’s being looked after with a replacement but otherwise very nice.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 9, 2026
Hi Kendel60, thank you for taking the time to share your feedback! We’re delighted to hear that you love the look of your new Frigidaire French door refrigerator and the water options, especially as part of your kitchen remodel. We’re sorry to hear about the control panel issue, but we’re glad to know it’s being addressed with a replacement. We truly appreciate you choosing Frigidaire and sharing your experience with us!

For any questions or assistance with your refrigerator, control panel, or water dispenser, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!

— Reed
Written by a customer while visiting frigidaire.ca
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