Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
431
4 Stars
131
3 Stars
27
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Love my frig!
on August 31, 2026
Posted by: Kriket
[This review was collected as part of a promotion.] Just what I wanted. We moved into our new home which came with a new refrigerator. We sold that one to buy this one. It's the prettiest refrigerator ever! Has all the right drawers and compartments, I love love it! Thanks so much for designing the perfect refrigerator
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 2, 2026
Good day, Kriket! Thank you so much for sharing your wonderful feedback! We’re absolutely thrilled to hear that your Frigidaire refrigerator was exactly what you wanted and that you love its beautiful design!
It’s fantastic to know that the drawers and compartments are working perfectly for your needs and that you’re enjoying the thoughtful organization. We’re honored that you chose to replace your new-home refrigerator with a Frigidaire!
Thank you for your kind words and for choosing Frigidaire. We hope you continue to love your “prettiest refrigerator ever” for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
It’s fantastic to know that the drawers and compartments are working perfectly for your needs and that you’re enjoying the thoughtful organization. We’re honored that you chose to replace your new-home refrigerator with a Frigidaire!
Thank you for your kind words and for choosing Frigidaire. We hope you continue to love your “prettiest refrigerator ever” for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on August 31, 2026
Posted by: Bob5586
[This review was collected as part of a promotion.] Bought the same unit in July 2026. 6 weeks later entire unit lost power. Thank goodness for George Washington Toma for thier quick response and fix with a new unit.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 2, 2026
Good day, Bob5586! Thank you for sharing your experience. We’re glad to hear that things are going well with your replacement unit, though we’re sorry to hear about the unexpected loss of power with your original refrigerator only six weeks after purchase. We understand how frustrating and inconvenient that must have been.
We’re pleased that George Washington Toma was able to respond quickly and provide a replacement to get you back up and running. We truly appreciate your patience and understanding throughout the process and hope your new unit continues to provide you with reliable performance for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We’re pleased that George Washington Toma was able to respond quickly and provide a replacement to get you back up and running. We truly appreciate your patience and understanding throughout the process and hope your new unit continues to provide you with reliable performance for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge
on August 28, 2026
Posted by: Miller821
[This review was collected as part of a promotion.] We love the high end look and feel of this fridge. Feels like it has more available interior space than our last fridge. The lighting is really good and the smoke color bins provides a nice contrast and look on yhe inside. The rounded handles are very nice and the gold color end caps on the handles is a nice touch and attention to detail.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 1, 2026
Hi there. Thank you for the wonderful review! We’re thrilled to hear you’re loving the premium look and feel, spacious interior, and bright lighting of your new Frigidaire refrigerator. We’re also glad you appreciate the thoughtful details, from the smoke-colored bins to the rounded handles and gold accents. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy!
on August 25, 2026
Posted by: NanaP54
[This review was collected as part of a promotion.] I love this refrigerator! I had a similar Electrolux model for 16 years and if finally stopped! I really didn’t want a counter depth French door but it fit in my space so I bought it. I love it! The ice makers—yes, there are 2 and work great! There is so much more space in this
one compared to my other one and it is the same size! I love the fact I’m not cleaning the stainless every time I use it because this one is fingerprint resistant. I like the led lighting
inside also. The freezer seems bigger too…and I love the pizza box feature in the front of the drawer.
I am very happy with my purchase!
one compared to my other one and it is the same size! I love the fact I’m not cleaning the stainless every time I use it because this one is fingerprint resistant. I like the led lighting
inside also. The freezer seems bigger too…and I love the pizza box feature in the front of the drawer.
I am very happy with my purchase!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 28, 2026
Hi there. Thank you for sharing such a wonderful review! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator, especially after 16 years with your previous one. It’s great to know the two ice makers, spacious interior, fingerprint-resistant finish, LED lighting, and convenient pizza box feature are all making a difference. We’re especially glad that the counter-depth French door design turned out to be a pleasant surprise. Thank you for choosing Frigidaire—we’re so happy you’re enjoying your purchase!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worth the money
on August 24, 2026
Posted by: Badu
[This review was collected as part of a promotion.] Love the new fridge
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 27, 2026
Hi there. Thank you for sharing! We’re so glad to hear you’re loving your new Frigidaire refrigerator. We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
My new fridge
on August 18, 2026
Posted by: Jimmie h
[This review was collected as part of a promotion.] This is my first new refrigerator at my house in 35 years. I really like it a lot it has plenty of room even with the ice maker, and I do like the ice maker so much it makes it so easy to get cold drinks
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Hi Jimmie H, thank you for sharing your feedback with us. We’re delighted to hear how much you’re enjoying your new refrigerator! After 35 years, getting a new refrigerator is certainly a special upgrade, and we’re glad to know you’re pleased with the spacious interior and convenient ice maker. It’s wonderful to hear that it’s making it easier for you to enjoy cold drinks!
Thank you for choosing Frigidaire and for taking the time to share your positive experience with us. We truly appreciate it!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
Thank you for choosing Frigidaire and for taking the time to share your positive experience with us. We truly appreciate it!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
It won't stop making a loud noise
on August 11, 2026
Posted by: RunFast
[This review was collected as part of a promotion.] My fridge just hit the 3 month mark. For a few hours a day, it makes this loud screaming noise. A tech came out and said that is just what these fridges do. I would not recommend this product to anyone.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 13, 2026
Hi RunFast!
We’re sorry to hear about the loud noise coming from your refrigerator and understand how frustrating this must be, especially after having a technician assess the issue. We appreciate you taking the time to share your concerns, and we’re sorry that your experience has not met your expectations.
If you need further assistance with your service request, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
We’re sorry to hear about the loud noise coming from your refrigerator and understand how frustrating this must be, especially after having a technician assess the issue. We appreciate you taking the time to share your concerns, and we’re sorry that your experience has not met your expectations.
If you need further assistance with your service request, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
High Quality
on July 29, 2026
Posted by: DCJeff
[This review was collected as part of a promotion.] This fridge is hitting all the performance highlights and promises. Don’t believe the negative reviews about noise. There are no issues with it.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 29, 2026
Dear Valued Customer,
Thank you for taking the time to share your 5-star review. We are pleased to hear that your Frigidaire refrigerator is delivering the performance and reliability you expected.
We appreciate your feedback regarding its operation and are glad to know that it has been meeting your needs. At Frigidaire, we are committed to designing appliances that provide dependable performance, thoughtful features, and a positive experience for our customers.
Thank you for choosing Frigidaire and for sharing your experience with us.
If you have any additional questions or concerns, please don’t hesitate to connect with us through Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for taking the time to share your 5-star review. We are pleased to hear that your Frigidaire refrigerator is delivering the performance and reliability you expected.
We appreciate your feedback regarding its operation and are glad to know that it has been meeting your needs. At Frigidaire, we are committed to designing appliances that provide dependable performance, thoughtful features, and a positive experience for our customers.
Thank you for choosing Frigidaire and for sharing your experience with us.
If you have any additional questions or concerns, please don’t hesitate to connect with us through Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com