Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
431
4 Stars
131
3 Stars
27
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
Could be a little bigger
on October 7, 2026
Posted by: Salsa
[This review was collected as part of a promotion.] It’s nice looking and I like how the doors work but not much room inside. I don’t like how you can not adjust the shelves and most people are right handed it would be nice to have the one space for tall items on the right instead of the left side. It is very cold I had to turn it up Except the water for as cold as the fridge gets you would think the water dispenser would be cold water. Also no need for 2 ice makers lucky I found a button to turn off the freezer one because there is no manual to explain things and the QR code for these things does not take you to a manual and the search does not bring anything useful up so the website it horrible.
I wish I could have a bigger counter depth fridge years ago we had a ge profile full size width and only slightly past counter depth that gave us plenty of room.
I wish I could have a bigger counter depth fridge years ago we had a ge profile full size width and only slightly past counter depth that gave us plenty of room.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 8, 2026
Good day, Salsa! Thank you for taking the time to share such detailed feedback about your refrigerator. We’re glad to hear that you like its appearance and the way the doors function, but we’re sorry that the interior capacity, shelf adjustability, and overall design have not met your expectations.
We understand how important it is to have enough usable storage space, especially with a counter-depth refrigerator. Your comments regarding the placement of the tall-item storage area, the temperature of the water dispenser, and the option to disable the second ice maker are all valuable feedback. We also understand how frustrating it can be when you’re trying to find information about your appliance and the QR code and website do not provide the helpful manual or guidance you need.
We sincerely appreciate you bringing these concerns to our attention. Feedback like yours helps us identify areas where we can improve both our products and the resources we provide to our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for sharing your experience with us, and have a great rest of your day!
- Maico
We understand how important it is to have enough usable storage space, especially with a counter-depth refrigerator. Your comments regarding the placement of the tall-item storage area, the temperature of the water dispenser, and the option to disable the second ice maker are all valuable feedback. We also understand how frustrating it can be when you’re trying to find information about your appliance and the QR code and website do not provide the helpful manual or guidance you need.
We sincerely appreciate you bringing these concerns to our attention. Feedback like yours helps us identify areas where we can improve both our products and the resources we provide to our customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for sharing your experience with us, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Counter Depth Professional Series/French Door
on October 6, 2026
Posted by: HSJ2026
[This review was collected as part of a promotion.] Pros: Looks beautiful/stylish. Seems to cool well and distribute the temperature properly. Spacious and easy to rearrange storage.
Cons: Freezer ice maker seems to be inconsistent and glitchy. Very slow to make ice. At first we thought it wasn’t working, then it would produce more ice. Not sure what the issue is. Our fridge is so new that we decided to give it a little more time to acclimate and get any air locks out of water line to see if that solved the problem. If we experience further issues, we will reach out for further follow upl.l
Cons: Freezer ice maker seems to be inconsistent and glitchy. Very slow to make ice. At first we thought it wasn’t working, then it would produce more ice. Not sure what the issue is. Our fridge is so new that we decided to give it a little more time to acclimate and get any air locks out of water line to see if that solved the problem. If we experience further issues, we will reach out for further follow upl.l
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 6, 2026
Hi HSJ2026!
Thank you for sharing your detailed experience with your Frigidaire Professional Series refrigerator. We’re delighted to hear that you’re enjoying its stylish design, spacious storage, and consistent cooling.
We’re sorry to hear about the inconsistent ice production and understand your concern, especially with a new refrigerator. We appreciate your patience as the unit acclimates and the water system settles in. If you continue to experience any issues or need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your detailed experience with your Frigidaire Professional Series refrigerator. We’re delighted to hear that you’re enjoying its stylish design, spacious storage, and consistent cooling.
We’re sorry to hear about the inconsistent ice production and understand your concern, especially with a new refrigerator. We appreciate your patience as the unit acclimates and the water system settles in. If you continue to experience any issues or need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 2, 2026
Posted by: Jon tool
[This review was collected as part of a promotion.] Love my Frigidaire appliances. They look professional clean and work great thus far.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 2, 2026
Hi Jon tool!
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you’re loving your Frigidaire appliances and enjoying their professional look, clean design, and performance.
We truly appreciate your support. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you’re loving your Frigidaire appliances and enjoying their professional look, clean design, and performance.
We truly appreciate your support. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this refrigerator!
on September 22, 2026
Posted by: SueNewt
[This review was collected as part of a promotion.] We looked at quite a few brands and styles before deciding on the Frigidaire Professional counter depth refrigerator. We chose the Frigidaire because we liked the amount of space and the versatility of the storage options for the price. It more than meets our needs. The ice and water dispenser in the door is tall enough to fit all our water bottles and pitchers. The door bins are deep and hold more condiments, salad dressings and miscellaneous items than we have. No space is wasted. The freezer is large enough to allow a large cookie sheet full of cookies to fit easily while still holding a myriad of frozen items and the set up of the freezer makes everything easily visible and convenient to reach. Highly recommend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 24, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear that your Frigidaire Professional counter-depth refrigerator meets your needs and that you’re enjoying the spacious, versatile storage throughout the refrigerator and freezer. It’s great to know the door dispenser, deep bins, and accessible freezer design are making everyday use more convenient. We truly appreciate your recommendation and choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Getting to Know You
on September 19, 2026
Posted by: CD2TOX
[This review was collected as part of a promotion.] We welcomed our beautiful French door Professional into our home just one week ago. We're still getting comfortable. There's lots of room, great sight lines, and plenty of nooks and cranies. It will have to train us regarding the best system for keeping what where. But, we're loving the journey. The freezer area has good capacity. A compartment divider aids in organization, but a movable slider would be better. The second icemaker is potentially a good option, but since the cubes are the same design as in the icemaker/water dispenser (balls would be better), we'll probably use it primarily for extra storage. The Pro tends to run most of the time. They say that's as designed. It's not loud, but it is always background. All-in-all, I'm looking forward to a long, and happy relationship!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2026
Thank you for sharing such thoughtful and detailed feedback! We’re delighted to hear that you’re enjoying your new refrigerator and discovering all the space, visibility, and storage options it has to offer.
It’s great to know that you’re finding the freezer capacity and organization features useful as you settle into a storage system that works best for your household. We also appreciate your feedback about the movable divider, ice cube design, and the refrigerator’s operating sound. Your comments are valuable and will be shared with our product team as we continue to improve the ownership experience.
We truly appreciate your confidence in this appliance and hope it provides you with many years of reliable performance and happy memories in the kitchen. If you have any questions or need assistance with your refrigerator or its features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
It’s great to know that you’re finding the freezer capacity and organization features useful as you settle into a storage system that works best for your household. We also appreciate your feedback about the movable divider, ice cube design, and the refrigerator’s operating sound. Your comments are valuable and will be shared with our product team as we continue to improve the ownership experience.
We truly appreciate your confidence in this appliance and hope it provides you with many years of reliable performance and happy memories in the kitchen. If you have any questions or need assistance with your refrigerator or its features, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great quality
on September 18, 2026
Posted by: Sandmar417
[This review was collected as part of a promotion.] Love my new refrigerator! I can tell the quality of the appliance is elevated, and I love how functional and easy it is to use!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 21, 2026
Hi Sandmar417!
Thank you for your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire refrigerator and enjoying its quality, functionality, and ease of use. We hope it continues to serve you well for years to come!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire refrigerator and enjoying its quality, functionality, and ease of use. We hope it continues to serve you well for years to come!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 15, 2026
Posted by: SuperCh1ef
[This review was collected as part of a promotion.] New refrigerator is two weeks installed and love it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 18, 2026
Hi SuperCh1ef, thank you for sharing your feedback! We're delighted to hear that your new refrigerator has been installed for two weeks and that you love it. It's wonderful to know that you're enjoying your new Frigidaire appliance and that it is meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on September 15, 2026
Posted by: ButcherOK
[This review was collected as part of a promotion.] Fantastic fridge so far! The only thing I wish it has was a slow close door but other than that, it's great!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 18, 2026
Hi there. Thank you for sharing your feedback! We're delighted to hear you're enjoying your new Frigidaire refrigerator. We appreciate your suggestion regarding a slow-close door and will be sure to share your feedback with our team. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com