Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
71
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
123 out of
158)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
So far so good. If it lasts I'll be Gerry happy
on February 10, 2023
Posted by: MadC
Really like it. But all that matters really is how long it lasts before breakdown. Ask me in 5 and then 10 years!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Poorly made, issue after issue for 3 of the same units
on February 5, 2023
Posted by: Loon
We bought one in 2016 and has no issues at all. During a thunder storm, it got hit by lightening. We got a replacement and the door didn't close properly. Due to the 3m wait for appliances during covid, we repaired it rather then returned it then had to wait 3m for a replacement. We had 7 repairs on the door slides before they agreed to replace the unit. New unit comes, we plug it in, the auger for the ice maker won't turn off. Hit water, it runs constantly. They send us a new unit 2 weeks later,the water dispenser drips constantly. I swear these are so poorly made, in Mexico, that your guaranteed to have a defect of some sort! It's a shame because it's beautiful and spacious and has a great look, but it's cheaply made IMO
No, I would not recommend this to a friend.
Response from frigidaire.caBy Angel, Online Outreach Specialist, February 7, 2023
Hello, Loon. We are sorry to hear that you have had to deal with these circumstances. This is not how our customer encounters are meant to be. We would like to learn more about this interaction so we can ensure that this does not occur again.
For Dispenser Leak, you can check to see if there's any ice blocking or frost forming around the outside or inside of the chute, if yes, open the door and look down the chute to clear any frost or ice buildup. If issue persist, please feel free to connect with us at 1-800-265-8352, Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you.
Kindly,
Angel
For Dispenser Leak, you can check to see if there's any ice blocking or frost forming around the outside or inside of the chute, if yes, open the door and look down the chute to clear any frost or ice buildup. If issue persist, please feel free to connect with us at 1-800-265-8352, Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you.
Kindly,
Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Love the Fridge layout!
on January 28, 2023
Posted by: LMP3
I bought my fridge a month ago and happy I did. I like the layout of the refridgerator part ad love the ice and water feature. I am not a fan of the freezer drawer but getting used to it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great fridge but significant difficulty getting ahold of Frigidaire for warranty resolution
on January 25, 2023
Posted by: ARMO
We love the fridge but the door doesn’t close properly. I’ve been calling Frigidaire.ca warranty for 2 months. Every time it says due to high call volume I need to call later. Also have emailed twice and never receive a response. Would not but other products based on difficulty with service. (No service)
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Poor design
on January 21, 2023
Posted by: JlkJ
Freezes in the back. The water hook up is terrible
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, January 24, 2023
Oh no, JIKJ! We’re disappointed to learn about your experience with the refrigerator. This is not the effortless experience we want for any of our consumers. We’re ready to help and sent an email to gather additional information. -Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Slick design and great features
on January 21, 2023
Posted by: JohnA
We have the fridge for a month now and we have been enjoying every minute of it. The interior layout is just right. And we like the shelving use in the interior, they look nice and sturdy. The material seems thicker compared to others we compared to. The looks is nice and simple, and fits nicely with our new kitchen. Temperature setting is easy to adjust.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great refrigerator with tur door water, ice and crushed ice.
on January 3, 2023
Posted by: Cpt Stubing
I purchased this refrigerator to replace my old one in preparation of a kitchen do-over. Great features and lots of storage. I like the two ice makers and movable storage bins and shelves.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Freezes Everything and cannot get supoort
on December 24, 2022
Posted by: Extremely Frustrated
Bought in July been running for about a month now (due to Reno’s) Everything in the fridge freezes. Milk, meat, cheese, fruit,…. Everything. Have it on the highest temp setting available. Have called numerous times for support and I get an automated message that they have extreme call volumes and then automatically hangs up. Awful product and service. Have wasted a couple hundred $$ of food so far with no fix in sight.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Derrick , Online Outreach Specialist, December 29, 2022
Hi there! I’m sorry to hear you’re having that experience with your new refrigerator. That’s generally not the norm, and it’s definitely not what we want for you! Be on the lookout for an email from us. We really want to make this right for you and your family. -Derrick
Written by a customer while visiting frigidaire.ca