Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
71
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
123 out of
158)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
1
Terrible Quality - multiple replacements, multiple issues
on March 21, 2023
Posted by: Thunder
TERRIBLE quality. Purchased the unit late 2022 and the freezer did not seal properly so replacement was sent. The second unit had a control panel error code within hours of plugging it in. Another replacement was determined. The 3rd and current fridge arrives and has a very loud whining fan noise, along with the entire unit not being level. There is not way to level the fridge side to side, only front to back. Lastly, the right door was clearly not installed properly as the lower hinge is crooked causing the door to droop. To top it off, having to swap out the fridge 3 times has left lines in our vinyl floors from pulling the fridge out repeatedly. We bought this fridge for the dual ice maker and look, and are questioning our decision.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 22, 2023
Hi, Thunder. We're sorry to hear you feel this way. We strive to ensure we provide the best experience possible for our consumers. We can understand your frustration and offer our sincere apology for all the inconvenience. We hope there is something we can do to make you feel better, and we want to provide the best options and resolutions for your concern. Please feel free to connect with us via phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Sincerely,
Ruth
Sincerely,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Poor quality
on March 10, 2023
Posted by: Massimo
Got the “ professional “ appliances ( fridge , stove & dishwasher ), thinking we are getting a better product. Problems from every angle , fridge freezes everything , lost a good amount of groceries, sounds really loud at some points of the day , stove literally sounds like generator when it’s on , and when it’s off for over an hour , and dishwasher doesn’t clean properly, very disappointing and disappointed overall, just get the run arounds when speaking to anyone …. Hopefully no one else runs into these problems , stay away ….
No, I would not recommend this to a friend.
Response from frigidaire.caBy Lauren, Online Outreach Specialist, March 13, 2023
Good day! We are sorry to hear that you have had to deal with these circumstances. We would love to make sure your complaints are immediately addressed. For us to further investigate, please contact us through Live Chat or by phone at (800) 265-8352 between the hours of 8:30 a.m. and 8:00 p.m. EST, Monday through Friday.
Warmest Regards,
Lauren
Warmest Regards,
Lauren
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Solid Fridge!!!
on March 9, 2023
Posted by: Bunny2710
This is a well-built fridge. All the little compartments in it are perfect and it was so easy once we got it in place just a roll it back and not scratch my new hardwood floor.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great layout
on March 8, 2023
Posted by: MGT1976
Love the layout of the interior of the fridge and the design of the drawers. So far so good.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect Quality
on March 6, 2023
Posted by: Bahadori
It’s the best quality in the price range. Very quiet and loves the smudge-proof body.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great looking with all essential features
on February 27, 2023
Posted by: RogerC
Bought this because of its looks and the external water and ice dispenser. So far extremely pleased with it and it enhances the look of our kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Well designed
on February 18, 2023
Posted by: Turtleride
Space for everything and easy to set up in a logical way
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features!
on February 16, 2023
Posted by: Darie
We've only just started using the fridge as we are renovating the kitchen. So far, we are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca