Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
71
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
123 out of
158)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Very good refrigerator
on September 1, 2026
Posted by: Dimp_melissa
I am happy with my purchase, great value and very functional
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, September 1, 2026
Hello Dimp_melissa!
Thank you for taking the time to share your feedback about your Frigidaire PRFC2383AF refrigerator, model PRFC2383AF! We’re delighted to hear that you’re happy with your purchase and find it to be a great value and highly functional.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy the convenience, quality, and reliable performance of your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire PRFC2383AF refrigerator, model PRFC2383AF! We’re delighted to hear that you’re happy with your purchase and find it to be a great value and highly functional.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy the convenience, quality, and reliable performance of your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice New Fridge
on August 23, 2026
Posted by: Shrekky10
Received the new unit the first week in August! Lots of internal storage for family of just two! The side-door controls are different and took some time to understand! After some trial and effort (I.e. Learning) everything is working beautifully. More documentation in hardcopy or online would have been very beneficial.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 24, 2026
Hi Shrekky10!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that you’re enjoying the generous storage and that everything is now working beautifully.
We also appreciate your feedback regarding the side-door controls and the need for more helpful documentation. Your comments are valuable and help us improve the experience for our customers.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that you’re enjoying the generous storage and that everything is now working beautifully.
We also appreciate your feedback regarding the side-door controls and the need for more helpful documentation. Your comments are valuable and help us improve the experience for our customers.
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Noisy
on August 22, 2026
Posted by: Newish
Came with our new home. Fan was making noise for a few days but seems to be ok now.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, August 25, 2026
Hi, Newish!
Thank you for sharing your experience. We're glad to hear the fan noise has settled down and that your Frigidaire refrigerator is now operating as expected. We appreciate you bringing this to our attention and hope you continue to enjoy your appliance.
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your experience. We're glad to hear the fan noise has settled down and that your Frigidaire refrigerator is now operating as expected. We appreciate you bringing this to our attention and hope you continue to enjoy your appliance.
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Assez bien !
on August 20, 2026
Posted by: Anonymous
Nous sommes assez satisfait jusqu'à maintenant mais certains détails seraient à améliorer. Tout d'abord le réfrigérateur arrive sans tuyau pour connecter donc on doit aller chercher ce qu'il faut en espérant que ça fonctionne et il y a très très peu d'indication sur le fonctionnement du réfrigérateur qui vient avec. Pour ce qui est du produit en tant que tel nous sommes content. Un autre bémal c'est que malgré que 3 semaines ont passé depuis l'installation, il y a toujours un goût prononcé de tuyau lorsqu'on se sert de l'eau. Après 2-3 verres le goût n'y est plus mais revient lorsque ça fait environ 1h que nous n'avons pas pris d'eau.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 25, 2026
Hi HeleChouin, merci d'avoir pris le temps de partager vos commentaires détaillés. Nous sommes heureux d'apprendre que vous êtes globalement satisfaits de votre réfrigérateur Frigidaire à portes françaises, mais nous sommes désolés d'apprendre les difficultés liées au raccordement de l'eau et au goût persistant de l'eau.
Nous comprenons qu'il puisse être frustrant de devoir acheter séparément le nécessaire pour raccorder l'alimentation en eau et de disposer de peu d'indications sur le fonctionnement du réfrigérateur. Concernant le goût de tuyau, il peut être utile de rincer le système d'eau en faisant couler plusieurs verres d'eau et en jetant l'eau afin d'aider à éliminer les goûts ou odeurs provenant des nouveaux composants de la conduite d'eau. Si le goût persiste après un rinçage adéquat, nous recommandons de faire vérifier le système d'eau par un professionnel de service agréé.
Nous apprécions vos commentaires concernant le produit, l'installation et les instructions, ainsi que votre expérience avec le distributeur d'eau. Vos commentaires sont précieux et nous aideront à améliorer nos produits et l'expérience de nos clients.
Si vous avez des questions ou besoin d'assistance avec votre réfrigérateur, veuillez communiquer avec nous par clavardage en direct sur Frigidaire.ca ou au 1-800-265-8352, du lundi au vendredi, de 8 h 30 à 20 h HE. Nous serons heureux de vous aider. — Reed
Nous comprenons qu'il puisse être frustrant de devoir acheter séparément le nécessaire pour raccorder l'alimentation en eau et de disposer de peu d'indications sur le fonctionnement du réfrigérateur. Concernant le goût de tuyau, il peut être utile de rincer le système d'eau en faisant couler plusieurs verres d'eau et en jetant l'eau afin d'aider à éliminer les goûts ou odeurs provenant des nouveaux composants de la conduite d'eau. Si le goût persiste après un rinçage adéquat, nous recommandons de faire vérifier le système d'eau par un professionnel de service agréé.
Nous apprécions vos commentaires concernant le produit, l'installation et les instructions, ainsi que votre expérience avec le distributeur d'eau. Vos commentaires sont précieux et nous aideront à améliorer nos produits et l'expérience de nos clients.
Si vous avez des questions ou besoin d'assistance avec votre réfrigérateur, veuillez communiquer avec nous par clavardage en direct sur Frigidaire.ca ou au 1-800-265-8352, du lundi au vendredi, de 8 h 30 à 20 h HE. Nous serons heureux de vous aider. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very good product and quality.
on August 18, 2026
Posted by: Mrzden
we bought this refrigerator for its looks and our needs. Very happy now.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 20, 2026
Thank you for taking the time to share your feedback! We’re delighted to hear that you chose your refrigerator for its attractive design and features that fit your needs, and that you’re very happy with your purchase.
It’s wonderful to know that your refrigerator is meeting your expectations and is a great fit for your home. We hope it continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help.
Thank you for choosing your refrigerator! - Maria
It’s wonderful to know that your refrigerator is meeting your expectations and is a great fit for your home. We hope it continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help.
Thank you for choosing your refrigerator! - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Some issues
on August 6, 2026
Posted by: Joec69
Owned for about a month and on two occasions showed power failure I reset each time but no other appliance or clock showed that there had been loss of power.
On two occasions the unit went into deep freeze on its own. I reset and am monitoring for future occurances.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 10, 2026
Hi Joec69, thank you for taking the time to share your detailed feedback. We're sorry to hear about the unusual issues you've experienced with your Frigidaire Counter-Depth French Door Refrigerator. We understand how concerning it is to see a power failure indication when there does not appear to have been a household power interruption, especially when the refrigerator has also gone into a deep-freeze condition on separate occasions.
We appreciate you resetting the unit and monitoring it for future occurrences. Since the refrigerator has experienced repeated unexpected temperature changes and alerts, we recommend having the appliance evaluated to help determine whether it is operating as designed and to help prevent further issues with food storage.
Your feedback regarding these unexpected occurrences is valuable to us.
If you have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
We appreciate you resetting the unit and monitoring it for future occurrences. Since the refrigerator has experienced repeated unexpected temperature changes and alerts, we recommend having the appliance evaluated to help determine whether it is operating as designed and to help prevent further issues with food storage.
Your feedback regarding these unexpected occurrences is valuable to us.
If you have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Really nice Refrigerator
on August 5, 2026
Posted by: Cdnman0
Had it a couple of weeks and so far everything is working very well.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire appliance has been performing very well so far. We appreciate you choosing Frigidaire and hope you continue to enjoy reliable performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Frigidaire
on August 4, 2026
Posted by: Christine 50
I bought this nine months ago and already have problems it overheats . Also I saw the 29 cu but somehow wouldn’t fit through my door and they told me this one it is the same which it is much smaller. I am not happy at all no much room. They didn’t had it in the store for me to see it.
I don’t recommend to anyone.
I don’t recommend to anyone.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, August 6, 2026
Good day, Christine 50! Thank you for sharing your feedback. We’re sorry to hear about your experience with your refrigerator and understand how frustrating it must be to encounter issues after only nine months of use. We also understand your concerns regarding the size, capacity, and not having the opportunity to view the unit in person before purchase.
We can see that you are already working with our Customer Care Team toward a resolution, and a service technician has been set up to further assist with the overheating concern. We appreciate your patience while this is being addressed and hope to help restore your confidence in your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
We can see that you are already working with our Customer Care Team toward a resolution, and a service technician has been set up to further assist with the overheating concern. We appreciate your patience while this is being addressed and hope to help restore your confidence in your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca