Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.5
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
431
4 Stars
131
3 Stars
27
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Shelf Quality Issue
on September 13, 2026
Posted by: TimBrown
For the most part, the refrigerator is pretty good, it is a little noisier than I thought it would be but I think I am getting used to it. My main concern is the shelves in the right side door, they have a small lip at the top that chip very easily (as you can see in the photos) and leave sharp edges, it is not the same on the left side door (last photo) which makes me think they were not made properly.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 16, 2026
Hi TimBrown, thank you for taking the time to share your detailed feedback. We’re glad to hear that you’re generally happy with your Frigidaire refrigerator, and we’re sorry to hear about the chipping and sharp edges you’ve experienced with the right-side door shelves. We understand your concern, especially since the shelves on the opposite door do not appear to have the same issue. We also appreciate your feedback regarding the refrigerator’s operating noise.
For your safety, please avoid handling or using any shelf with a sharp or damaged edge. Since the concern involves the condition of the shelves, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can help review the shelf concern and provide guidance on the appropriate next steps.
— Reed
For your safety, please avoid handling or using any shelf with a sharp or damaged edge. Since the concern involves the condition of the shelves, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can help review the shelf concern and provide guidance on the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks beautiful, stays cold, dual ice is nice
on September 11, 2026
Posted by: Pember
[This review was collected as part of a promotion.] The fridge looks great, the shelves in the fridge party are great, maximized space well, the ice/water maker so far works well. I like the drawer in the fridge that can be very cold or normal cold. The ice maker in the freezer is really nice but makes ice slowly, also there isn’t really a good place for frozen pizza boxes. All in all it’s a nice fridge and I’m happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 15, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re happy with your new refrigerator and that you’re enjoying its great appearance, well-designed shelving, and flexible temperature-controlled drawer. It’s also wonderful to know that the ice and water dispenser has been working well for you so far.
We appreciate your feedback about the freezer ice maker producing ice slowly and the difficulty finding a convenient place for frozen pizza boxes. We understand how important accessible freezer storage and convenient ice production can be for everyday use, and we’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your experience. We’re happy to know that, overall, your new refrigerator is meeting your needs and providing a nice combination of space and useful features. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We appreciate your feedback about the freezer ice maker producing ice slowly and the difficulty finding a convenient place for frozen pizza boxes. We understand how important accessible freezer storage and convenient ice production can be for everyday use, and we’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your experience. We’re happy to know that, overall, your new refrigerator is meeting your needs and providing a nice combination of space and useful features. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on September 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Enjoying our be fridgeair. Really enjoy the high end look
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 14, 2026
Hi Codywelch,
Thank you for sharing your feedback! We're so glad to hear you're enjoying your new Frigidaire refrigerator and its high-end look. It's wonderful to know the design has made such a great impression in your home. We truly appreciate you choosing Frigidaire and hope you continue enjoying your new fridge for years to come.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your feedback! We're so glad to hear you're enjoying your new Frigidaire refrigerator and its high-end look. It's wonderful to know the design has made such a great impression in your home. We truly appreciate you choosing Frigidaire and hope you continue enjoying your new fridge for years to come.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Elegant and Classy with Standard
on September 8, 2026
Posted by: Creekside26
[This review was collected as part of a promotion.] You can’t anything professional and elegant style with 100% reliable appliances. Trusted and Tested by times.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 14, 2026
Hi there. Thank you for your wonderful feedback! We’re delighted to hear that you appreciate the professional and elegant design of Frigidaire appliances, as well as their reliability and trusted performance. Your confidence in our products means a great deal to us. We’re proud to be a brand you can trust, and we look forward to continuing to serve you with quality appliances for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on September 7, 2026
Posted by: Steve1501
[This review was collected as part of a promotion.] This is a counter depth refrigerator but it is very spacious. It has two ice makers so there is always ice available. The only thing that I wish it had was cooling for the water dispenser. You have to add ice to get a cold glass of water.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 8, 2026
Dear Valued Customer,
Thank you for sharing your detailed feedback! We’re delighted to hear that you’re enjoying the spacious design of your counter-depth Frigidaire refrigerator and the convenience of having two ice makers. We also appreciate your helpful feedback regarding the water dispenser temperature and will be sure to share your comments with our team. Thank you for choosing Frigidaire!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing your detailed feedback! We’re delighted to hear that you’re enjoying the spacious design of your counter-depth Frigidaire refrigerator and the convenience of having two ice makers. We also appreciate your helpful feedback regarding the water dispenser temperature and will be sure to share your comments with our team. Thank you for choosing Frigidaire!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
It works very good.
on September 5, 2026
Posted by: Farz
[This review was collected as part of a promotion.] I like the way it works
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 9, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the performance of your Frigidaire appliance. We appreciate you choosing Frigidaire and hope you continue to enjoy it!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great and works well also
on September 5, 2026
Posted by: Rob Riv
[This review was collected as part of a promotion.] Everything in my frig is easy visible and accessible !
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 9, 2026
Hi there. Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the easy visibility and accessibility of your new Frigidaire refrigerator. We’re glad the thoughtful design is making it easier to find and access everything you need. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 3, 2026
Posted by: LesBanks00
[This review was collected as part of a promotion.] A big improvement in Storage efficiency, ease of operation and a big upgrade of ice maker. Replaces my previous LG 23 by a lot.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 8, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire refrigerator is a big improvement in storage efficiency, ease of use, and ice-making performance. It’s wonderful to know that the upgrade has exceeded your expectations compared to your previous refrigerator.
Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com