Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
71
4 Stars
58
3 Stars
16
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
123 out of
158)
Customer Reviews for Frigidaire - Professional 36 in. Wide 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
2
Could have been nice butttt…
on July 3, 2023
Posted by: Jayl12
Received this fridge and loved the look and features however arrived damaged. Has taken almost a month to get someone to come look at it. Runs louder than our microwave when it’s on
Response from frigidaire.caBy Lauren, Online Outreach Specialist, July 5, 2023
Good day! It is so unfortunate that you have had this experience. Please accept my heartfelt apologies for the disappointing experience, but please know that I sincerely appreciate you bringing this to my attention. We certainly don't want to lose you, and we ask that you please allow us to take a closer look into your concerns. We would love to make sure your concerns are quickly addressed, and we have sent you an email to further assist you. I'm looking forward to your response.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Happy with it ... except
on June 27, 2023
Posted by: h02485uv
This Fridge does the job of keeping things cold and is nice to use. There is more access to ice than we need so this seems like wasted space in the freezer to have yet more cubed ice in addition to the ice dispenser in the door.
What has surprise me is when I went to clean up after a spill on the longest shelf, is that the glass cannot be separated from the plastic frame. I cannot get about an inch of the glass on the underside that is inset into the plastic frame. You can see the fluid that seeped there and has since dried, but there's no way I could find to get to it to clean it. My previous fridge's glass shelving could lift out of the plastic frame for easy cleaning. No such luck with this design. :(
What has surprise me is when I went to clean up after a spill on the longest shelf, is that the glass cannot be separated from the plastic frame. I cannot get about an inch of the glass on the underside that is inset into the plastic frame. You can see the fluid that seeped there and has since dried, but there's no way I could find to get to it to clean it. My previous fridge's glass shelving could lift out of the plastic frame for easy cleaning. No such luck with this design. :(
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian , Online Outreach Specialist, June 28, 2023
We are sorry your experience with your refrigerator didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent appliance
on June 27, 2023
Posted by: Bradbob776
Makes great use of door storage. Nice clean finish. Works perfect. Lighting inside is a major bonus
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lovely fridge
on May 8, 2023
Posted by: Lololikesit
Even though I had so many problems getting it delivered, it has turned out to be a great success. Lots of room inside and everything is easy to access.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Love this fridge - hoping for the best
on May 8, 2023
Posted by: Sd123
Bought this fridge 2 weeks ago and it’s been wonderful. The look of the fridge is sleek on the inside and out. No complaints other than I noticed the water dispenser started to drip after using it (initially there was no drippage).
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good refrigerator
on May 5, 2023
Posted by: Francesco
Very happy with the refrigerator would recommend it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Ummmm…
on April 8, 2023
Posted by: TMarsha
We had the fridge for only one week when the ice/water locked on - so one repair call completed already.
The other concern is that sometimes the door flap on the left door doesn’t fully retract / which causes the left door to hit the right one rather than close.
The other concern is that sometimes the door flap on the left door doesn’t fully retract / which causes the left door to hit the right one rather than close.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christi, Online Outreach Specialist, April 10, 2023
Hi, Tmarsha!
We appreciate you taking the time to share your thoughts and feedback with us. Please know that it's important for us to hear if our products are meeting our consumers' expectations and what may be implemented in future designs. There could be a few reasons why the refrigerator door will not close properly: The door was closed too hard, causing the other door to open slightly. In this case, you have to close both doors gently. Another reason could be that the refrigerator is not level. It rocks on the floor when moved slightly. In this one, you have to ensure the floor is level and solid and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. If the issue still persists, please contact us by phone at 800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience.
Best Regards,
Christi
We appreciate you taking the time to share your thoughts and feedback with us. Please know that it's important for us to hear if our products are meeting our consumers' expectations and what may be implemented in future designs. There could be a few reasons why the refrigerator door will not close properly: The door was closed too hard, causing the other door to open slightly. In this case, you have to close both doors gently. Another reason could be that the refrigerator is not level. It rocks on the floor when moved slightly. In this one, you have to ensure the floor is level and solid and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. If the issue still persists, please contact us by phone at 800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience.
Best Regards,
Christi
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Poor quality
on April 4, 2023
Posted by: SteveToronto
Bought this unit in May 2022. Within 6 months started having problems. The ice maker in the fridge section has been repaired twice and still remains an issue. Keeps freezing up and now leaks. The freezer broke down and just had the electrical panel and fan replaced. Fingers crossed. Very disappointed with the brand especially as it's supposed to be the higher-end "Professional" unit.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Rowena , Online Outreach Specialist, April 5, 2023
Dear Valued Customer! We apologize that this has been your experience with your refrigerator. Please know that it's important for us to hear if our products are meeting our consumers' expectations. Please be on the look out for an email so we can better help you with the issue surrounding your refrigerator. Should you have additional concern please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
-Rowena
-Rowena
Written by a customer while visiting frigidaire.ca