Customer reviews from kitchenaid.com
KitchenAid - 29.4 Cu. Ft. Side-by-Side Refrigerator with Ice and Water Dispenser - Black Stainless Steel
Average customer rating
3.3
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
38
4 Stars
26
3 Stars
11
2 Stars
11
1 Star
27
58%of customers recommend this product.
(
52 out of
90)
Customer Reviews for KitchenAid - 29.4 Cu. Ft. Side-by-Side Refrigerator with Ice and Water Dispenser - Black Stainless Steel
Customer Rating
4
Newer not always better
on May 25, 2023
Posted by: Skdfw
from Texas
[This review was collected as part of a promotion.] Our old kitchenaid built-in died, so we got the new version. While it’s pretty, I prefer the white, bright interior of the old one. Also prefer the temp and other controls being on the inside, not the door. I would have liked the black stainless, but the built-in didn’t come in that option. Finally, the old one had individual controls for each produce/deli drawer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Waited 4 months beyond promised delivery and arrip
on May 23, 2023
Posted by: Too Little, Too Late is
from San Diego
[This review was collected as part of a promotion.] Was promised for arrival in January, Finally arrived in April with a leak in the water dispenser. Now have to wait several more months for a whole new door. Kitchenaid service has been horrible.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 24, 2023
Thank you for sharing your experience with us, Too Little, Too Late is. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 329525.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Side By Side Kitchen Aid Refrigerator
on May 22, 2023
Posted by: JR007
from Merritt Island, FL
[This review was collected as part of a promotion.] This took over 4 months to arrive but it is a very nice refrigerator. Unfortunately when it came, two day slater the freezer froze up and the ice maker had to be replaced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good replacement in existing space
on May 15, 2023
Posted by: CGTX
from Dallas, TX
[This review was collected as part of a promotion.] I've had the refrigerator about 1.5 months. First time with ice/water in the door, & have been pleased.
Only issues have been that I can't keep bananas in the fruit drawer because they turn black very quickly, and we get a whistling noise occasionally that lasts about 20 minutes. A website search had no solutions for adjusting the fruit drawer temperature, and says the noise is from the condenser making adjustments?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Fridge temperature incorrect
on May 14, 2023
Posted by: DavidVic
from Richmond Hill, ON
Fridge temperature set to max 43 Fahrenheit but the vegetables compartment temperature never climbs above 32 degree which causes the vegetables to freeze every time. Suspect the cooling element is too close to that compartment and no proper isolation was designed. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love it but it's noisy
on May 12, 2023
Posted by: Canadian...
from La Quinta California
[This review was collected as part of a promotion.] We bought this 48" wide fridge because the fridge it was replacing was this large. We love the layout and the quality of the fridge and freezer. But the motor is always running and it's quite noisy BUT the worse part is that after the ice is dropped into the tray on the door there is quite a loud noise, assuming it's refilling the ice tray.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful
on May 10, 2023
Posted by: Beautiful Stainless Steel
from Huntington Beach, CA
[This review was collected as part of a promotion.] I love the color inside and the one wood tone pullout. I do have one frustration. In the package with the guide was an odor filter “replacement”. I can’t figure out where it is located. Please help.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice fridge, but noisy
on April 26, 2023
Posted by: Danielle W
from VA
[This review was collected as part of a promotion.] We bought this fridge to replace an old built-in. Overall I'm very happy with it, but the water and ice dispensers are very loud. Haven't tried out the measured dispense feature just yet. The inside space is nice and has a lot of great storage room compared to our previous fridge, and I like the included baking dish & tray that slide beneath one of the shelves. So far it has kept food cold and frozen as needed. Is it worth the hefty price tag? Time will tell!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com