Customer reviews from cafeappliances.com
Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.7
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
38
4 Stars
16
3 Stars
11
2 Stars
8
1 Star
13
62%of customers recommend this product.
(
43 out of
69)
Customer Reviews for Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
5
Great Features
on August 9, 2022
Posted by: Nazli Khan
from Carmel, Indiana
Love the auto dispense function and the photo cell that turns the water dispenser light when dark. Great shelf space and look sleek and beautiful.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Disappointed
on September 2, 2022
Posted by: Buyers Remorse
from Temecula
This refrigerator is overpriced for the features and definitely disappoints! The ice maker is horrible and started malfunctioning after the first year. The freezer storage is inadequate. This unit is a nightmare to clean should a spill occur. This refrigerator is 2 years old and a HUGE disappointment. Definitely not worth the money. I would never purchase again or recommend it!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 8, 2022
Hi, thanks for leaving a review. It can be frustrating for an appliance to need repairs after 2 years, and we're sorry you're going through this with your refrigerator. This isn't the experience we want for you at all and we'd like to help. We'll have an agent contact you via email for more information. Thank you for your patience and we look forward to speaking with you.
Sylvia@Cafe
Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Wonderful in many ways!
on October 23, 2022
Posted by: Zzann
from Tucson, AZ
Wonderful in many ways! Bright, easy to see everything, and quiet. The only small thing is the occasional drip on the tray underneath the water and ice dispenser leaves spots. Which I have found I can actually remove by scraping with my fingernail and I just put a very thin layer of cooking oil on it to keep it looking perfect! (I am not crazy about the finish and how every touch leaves fingerprints)
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Love the fridge - hate the ice dispenser
on October 27, 2022
Posted by: JJ64
from Haven beach NJ
Purchased Cafe French door refrigerator bottom freezer with ice and water dispenser in door. Refrigerator and freezer are great - well designed, very functional. Ice dispenser is awful. Ice on the floor, and BREAKS GLASSES. Should only dispense into plastic cups - and the be prepared to clean up ice cubes that wind up on the floor, under fridge, under dish washer etc. Also be ready to clean up broken glass.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, October 28, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. We're so sorry to hear about the ice issues you've had and that this has caused damage to your glassware. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_ga=2.114885445.372576908.1666609434-557566247.1665496320
If you continue to have issues, we'd recommend reaching out to our service team, here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your fridge. We're so sorry to hear about the ice issues you've had and that this has caused damage to your glassware. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_ga=2.114885445.372576908.1666609434-557566247.1665496320
If you continue to have issues, we'd recommend reaching out to our service team, here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
A great fridge when working
on October 29, 2022
Posted by: Calp
from cherry hill, nj
So far we have this fridge for five month and some how the ice maker just started to make less ice and eventually stopped. Then I noticed a frozen water fall forming from the ice maker. Now it just stopped making ice even though I cleaned off all the ice around and inside the ice maker.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kianna@Café , Café , November 2, 2022
We're happy to hear that you like your refrigerator's appearance, but we're sorry that you have been having trouble with the icemaker. Your experience is important to us, and we'd like to offer some help.
To troubleshoot, turn off the icemaker, remove any cubes and turn the icemaker back on. If problems persist, please refer to your warranty information located on page 33 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-4.pdf
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
To troubleshoot, turn off the icemaker, remove any cubes and turn the icemaker back on. If problems persist, please refer to your warranty information located on page 33 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000361-4.pdf
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Gorgeous and well-organized storage
on December 27, 2022
Posted by: Lynne10
from Marin Co, CA
I'm mostly extremely happy with this fridge. My only quibble is that the freezer section is too constricted and compact. A lot of things I like to freeze (casseroles, large pizzas, baguettes) don't fit easily. The refrigerator side, however is very spacious, and the shelving inside the door is great.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Underwhelmed
on March 2, 2023
Posted by: Butter29
from Queen Creek, AZ
Refrigerator cost a lot and does not perform any better than a normal refrigerator. Auto water fill works intermittently. Water comes out slowly
Response from cafeappliances.comBy Adrian@GEA, GE_Appliances, March 3, 2023
Hello there! Thank you for providing us with your feedback. We are so sorry to hear that this refrigerator did not live up to your expectations. We understand the disappointment this has caused, and we deeply apologize. We will be reaching out to you directly via email to gather more information regarding your Auto Fill feature. We appreciate you choosing Cafe Appliances for your home. We look forward to connecting with you soon! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
big & bright
on April 14, 2023
Posted by: cathpc
from Chandler, AZ
Huge with ample space & lighting. No closed cubby for butter that absorbs fridge odors.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, April 20, 2023
Hi there! Thank you for providing us with your valuable feedback. We are so happy to hear you are loving your new refrigerator and its large internal capacity. This is such a beautiful model with many great features that we hope you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your new refrigerator for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com