Customer reviews from cafeappliances.com
Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Average customer rating
3.7
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
38
4 Stars
16
3 Stars
11
2 Stars
8
1 Star
13
62%of customers recommend this product.
(
43 out of
69)
Customer Reviews for Caf - 42 in. Wide 24.5 Cu. Ft. Side-by-Side Built-In Smart Refrigerator with Auto-Fill Dispenser - Stainless Steel
Customer Rating
3
Looks great but annoying intermittent noise
on February 13, 2021
Posted by: Miz3000
from Orlando, FL
The Profile built in fridge looks great and performs well except the produce drawer emits a loud annoying high pitched hum whenever it’s cooling feature is on, which is often. Also, the lack of a butter bin is a little frustrating.
Five stars on appearance and performance so far.
Five stars on appearance and performance so far.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 15, 2021
Hi Miz3000 - Thank you for taking the time to post a review on your new Cafe refrigerator. We are thrilled you are happy with the cooling performance and appearance of your refrigerator. We are concerned and deeply sorry about the intermittent high pitched sound you are hearing and can certainly understand how that could be annoying. We encourage you to schedule a service appointment to have this checked by an authorized service location. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an in-warranty service appointment. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Needs to improve
on February 17, 2021
Posted by: EllieB
from San Diego
The lighting in the freezer is very dim which makes it difficult to find items. Freezer space is very small.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 19, 2021
Hi EllieB - Thank you for taking the time to post a review on your new Cafe refrigerator. We are very sorry to hear you find the interior lighting in the freezer to be dim making it difficult for you to see inside the compartment. We can certainly understand and apologize for any inconvenience this may cause you. To ensure the unit is operating as designed, we would recommend having service check the refrigerator during the warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST. to schedule a service appointment. We will be happy to forward your concerns regarding the LED lighting and the interior capacity of the freezer to our refrigeration design team for future product considerations. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love auto fill
on February 24, 2021
Posted by: JaxP
from Key west
The look and design is great. I didn’t know how much I would love the auto fill water feature. The fact that it senses when it full is brilliant. I find I drink more water because of it. Like the interior LED in the drawers and backlighting are beautiful and make Igor easy visibility and access. It made a high pitched whirring noise when we first got it but settled down after a few days.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 25, 2021
Hello RPJP- Thank you for taking the time to share your review. We are so happy to hear the Auto Fill feature is helping you to drink more water. That is always a plus! We are so pleased to hear that you are enjoying all the features and that the sound you were hearing initially dissipated. Please review the following link that will have normal sounds listed. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 If you need anything in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
More Space!
on February 25, 2021
Posted by: markbless
from Tucson, AZ
The design enhancements on the built-in Cafe give us a lot more storage space than we had with our older built-in Profile. Love the LED lighting, and it is fun demonstrating the auto-fill feature at parties!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Slow ice
on April 5, 2021
Posted by: Amy G
from Maryland
Love the fridge except the time it takes to make ice. We often run out of ice. Love the auto fill water option and the inside of the unit.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the autofill
on April 19, 2021
Posted by: RBer
from Boston
I love the frig very "smart" as far as the autofill
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Lots of room
on April 22, 2021
Posted by: CleoKat
from Medford, OR
Like there that there is lots of room. The finish is beautiful and easy to clean. Like that there's no door for the butter and eggs, just a compartment at the top of the door. And the auto water fill is just way cool to watch (and show off!). The stuff on the freezer side of the fridge doesn't get too cold, many side by sides have that problem so thank you for solving that! Things I don't like so much: placement of light in the back of the freezer - food covers it up and then it's dim trying to find things, ice comes out and hops over the glass if you're not careful.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, April 23, 2021
Hello- We are happy to hear you are enjoying your refrigerator. It is a beautiful model with many great features. We truly appreciate your feedback and will be sure to share this with our engineering and design teams. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great refrigerator
on May 1, 2021
Posted by: Joye
from Hoschton, Heorgia
I love the counter depth and still have plenty of room inside
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com