The cooktop is poorly made. The glass top is separated from the metal base at the left bottom corner. It doesn’t heat properly.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 17, 2025
We advise scheduling service with one of our Bodewell technicians, as it is not normal for the glass and metal components of this cooktop to be separated. We also advise getting this heating issue properly diagnosed and resolved. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
The light for lower left burner is always on even it has the room temperature. It is brand new
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, July 11, 2025
We'd like to assist you with your cooktop hot indicator light. We recommend unplugging the unit for 5 minutes and plugging it back in. If the light remains on, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Purchased and delivered on July 3, 2025 Installed on July 4, 2025, when in use we did not pay attention on hot surface lights till, next morning; the top right surface light did not go off and kept stay on all time, we used this cooktop in the morning and now second light stayed on (this is brand new cooktop), and it should not have any kin this malfunction) I would like to have a replacement dual to the defective.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 10, 2025
We'd like to help with the cooktop lights not shutting off. We recommend performing an electronic reset. This can be done by shutting off power at the breaker for 2-3 minutes, then powering it back on.
If the issue persists, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
This is a replacement for a GE cooktop we purchased over 25 years ago. We were especially pleased with the fact that it fit in place without any alterations to our countertop. Like the look.