Customer Reviews for GE - 30 in. Wide 4 Element Built-In Electric Cooktop with 2 Power Boil Elements - Stainless Steel on Black
Customer Rating
2
I hope it works better this time
on August 28, 2026
Posted by: Jarhead Enterprises
from East Tennessee
This is the second one of these we bought. When we moved into our home 14 years after about 2 years the main burner would go right to power boil no matter where the temperature was set. We replaced it with the same unit. The cook top started doing the same thing again about 6 months with again the main burner going right to power boil no matter where the temperature was set. I would not have bought this product again, but we could not find another stove top to fit into the opening on our counter without major renovations, so we reluctantly bought the same stove top again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, September 2, 2026
We understand that you have already replaced your previous cooktop. We always recommend reaching out to us directly for product assistance so that we can work with you before you dispose of a product. In this way, we can troubleshoot the issue and give you possible pathways toward a resolution; we’re always here to help.
Great black surface it’s very nice and very clean and nice
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Magela, GE_Appliances, August 26, 2026
One of the features we like most about this cooktop is its versatility. The four cooking elements provide even heat across the sleek glass surface, making every day cooking simple. The Keep Warm and Melt settings are especially convenient for keeping food at the right temperature or gently melting delicate ingredients. It's a sleek cooktop with practical features that make a difference in the kitchen.
It did not fit. I had to cut to make it fit. Due to my lack of research, I was not aware of the product not recommending certain cooperates suck as iron skillets which is my favorite to cook with.
I installed this unit and used it twice and I am already terribly disappointed with how easily the glass top disfigures and looks like it is an 10 year old used cooktop. It is the most frustrating top to try and clean after using as well. wipe it, wash it, dry it and it still looks dirty. Not impressed with this top at all and terribly disappointed that it is virtually impossible to find a cooktop without the funky glass top
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, July 14, 2026
We'd like to provide information regarding care and cleaning of your cooktop. We have recommendations regarding what cookware is best to use with your glass cooktop on page 13 of the manual; that's linked here: https://images.salsify.com/image/upload/s--iu1GGLK9--/a5fffec601c93db2e4c08f48395595d120f86441.pdf. Among other tips, we recommend avoiding the use of glass-ceramic cookware; this will perform poorly and may scratch the surface.
We also recommend following the cleaning instructions that start on page 18 of the manual, to best clean the cooktop and maintain its appearance.
One of the burners of the brand-new GE 30" (JP3030DWBB) electric cooktop started malfunctioning after just 3 weeks!! The heat regulator doesn't work, just after 3 weeks. We need reliability more than anything else in an appliance. Very unreliable product, very unreliable brand GE.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, June 29, 2026
We see you have been working with our team directly to resolve this issue. Please continue to do so.