Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,669 Reviews)
Rating breakdown 1,669 reviews
5 Stars
565
4 Stars
275
3 Stars
206
2 Stars
231
1 Star
392
50%of customers recommend this product.
(
640 out of
1,276)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Doesn’t Clean
on October 26, 2022
Posted by: Eweldy
from Fort Myers, FL
The bottom rack falls off the track even when pushed in, the dishes don’t get clean, and don’t dry.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 1, 2022
Hello - while we're happy to see that you rated this unit high on appearance and features, we're also very sorry to hear that the dishwasher's performance hasn't met your expectations. We know this can be inconvenient, and we completely understand your frustration.
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the design of our bottom rack.
We recommend referring to the following article to learn more about potential reasons, and solutions, as to why your dishwasher might not be washing properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Also, your dishwasher comes with our wonderful Dry Boost feature for a more thorough drying performance, and you can learn more about this on page 6 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
You can reference the following article as well for more details on why your unit might not be drying as expected: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the design of our bottom rack.
We recommend referring to the following article to learn more about potential reasons, and solutions, as to why your dishwasher might not be washing properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Also, your dishwasher comes with our wonderful Dry Boost feature for a more thorough drying performance, and you can learn more about this on page 6 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
You can reference the following article as well for more details on why your unit might not be drying as expected: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
It Works
on October 26, 2022
Posted by: WCRB
from Brooklyn, NY
It feels cheaply made but thus far it works and cleans decently. Lets see what I say in a year.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 28, 2022
Hi - Thank you for sharing your insights into your new GEA dishwasher. We are glad to hear the unit does work and is cleaning your dishes. However, we regret you feel the unit is cheaply made. We are confident this model will provide many years of use for you and your family. Please contact us again if you have any questions or concerns. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looking dishwasher with great features
on October 27, 2022
Posted by: Ching Ching
from Orange CT
This dishwasher has good interior design. It’s spacious, it holds a lot of dishes and pots and pans. It cleans dishes really well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Gets the job done
on October 27, 2022
Posted by: Jigglebiggit
It does a good job, is easy to clean and doesn't cost a fortune. We are 6 months in of owning it running it 1-2 times a day. Hopefully it holds up over time.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Came With Our New House
on October 27, 2022
Posted by: B197
from SC
Door seems pretty flimsy. Don't forget to remove the plastic from the inside door and also at the bottom of the unit. Missed the bottom plastic. Could have caused a real serious issue. Compared to other brand dishwashers I have had in the past, this GE gets two thumbs down as far as performance.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 1, 2022
Hello there - we're sorry to hear that the dishwasher hasn't met your expectations. We know this isn't ideal with a new unit, and we completely understand your disappointment.
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the quality of our door and installation/delivery packaging.
If you believe that your dishwasher isn't washing as well as it should, we recommend referring to the following article for potential causes, and solutions, to this concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Please know you can always find us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the quality of our door and installation/delivery packaging.
If you believe that your dishwasher isn't washing as well as it should, we recommend referring to the following article for potential causes, and solutions, to this concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Please know you can always find us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
incredible
on October 27, 2022
Posted by: bjtucson
from Tucson AZ
So much better than my previous dishwasher. I have had to wash all my dishes and pots and pans as my stuff was in storage for 2 months so its gotten used a lot in almost 2 months.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good features, quite and does a good job
on October 28, 2022
Posted by: Raayaan
from Ruskin, Fl
We like the product for being easy to handle, doing good job of cleaning and quite
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Really cheaply made and a complete waist of money
on October 29, 2022
Posted by: The darkness
from NC
Do not buy this product. Spend the money and buy the next up or better model. This model is so cheap that it reminds me of the first dishwashers originally in homes. Washes like crap and dries like crap.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 2, 2022
Hello - we're very sorry to hear that your dishwasher hasn't met your expectations when it comes to design and performance.
We value this feedback, and please know we will share your thoughts with our product and design teams for future design consideration.
We recommend referring to the following article to learn more of potential causes, and solutions, for poor washing performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
You can also refer to the following article to learn more about poor drying performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
We value this feedback, and please know we will share your thoughts with our product and design teams for future design consideration.
We recommend referring to the following article to learn more of potential causes, and solutions, for poor washing performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
You can also refer to the following article to learn more about poor drying performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com