Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Ruated rack
on July 18, 2024
Posted by: Ave11
from Arizona
Horrible product. Racks are completely rusted and just a liitle over a year. Dishes comes out dirty and water sprinklerrs stopped working. Kept up wiith cleaning and maintenance. Just not a good product and being rusted so quickly, it is not safe to own
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 18, 2024
We hate to hear that you’ve had issues with your dishwasher racks rusting, as well as one of the water jets, as this is not something we want or expect from our products. We do see that you've been working directly with one of our agents, and we’ve let them know you left a review. We encourage you to continue working with them and we’re confident that they’ll be able to get this resolved.
The racks are rusting surely it would become a health hazard? Product is only 3 years old would not recemend
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
1
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, July 18, 2024
We're sorry to hear that your dishwasher racks are rusting. An agent is going to be reaching out to you via email. Please be on the lookout for an email from us, and please note you may need to check your spam folder.
Great Dishwasher! I love the flatware basket in the bottom rack - definitely cleans flatware better than the ones on the door of the machine. Wide racks, accommodates all my tall cups with no problems which is a plus for our household.
It’s ok leaves a film on the dishes. Sometimes it requires multiple was cycles
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, July 18, 2024
We want to assist you with the white film on your dishwasher. Please refer to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935
Racks fall off all the time. Don’t buy this product
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, July 18, 2024
We'd like to help you with the rack falling. The below video link describes how to adjust a lower rack in a dishwasher, so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
This unit was installed in our brand new home. After just 2 years both upper and lower racks are completely rusted. Parts are breaking off during the wash cycle and maybe causing more damage than I am aware of. Afraid to even use it now. Very disappointing to have in a brand new home
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 17, 2024
We want to help out with your racks rusting on you. We're going to have one of our agents get in touch over email. Please respond at your earliest convenience.