Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,668 Reviews)
Rating breakdown 1,668 reviews
5 Stars
565
4 Stars
275
3 Stars
206
2 Stars
231
1 Star
391
50%of customers recommend this product.
(
640 out of
1,275)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Do Not Purchase - Rusting Badly
on April 27, 2024
Posted by: ekemps
from Tampa, FL
I purchased this unit with my new construction townhouse less than three years ago, and both racks began to rust after only 9 months of usage. It's now at the point where both racks are almost 100% rusted, and the dishwasher has only been used once or twice a week (we hand-wash most of our dishes). We are very disappointed with the quality of this unit and wouldn't recommend this product to anyone. There seem to be way better brands/dishwashers out on the market for a similar price, so please don't make the same mistake we did.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, April 30, 2024
We're sorry to hear that your dishwasher racks are rusted. An agent is going to be reaching out to you via email. Please be on the lookout for an email from us, and please note you may need to check your spam folder.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible. Rusted. 0/10 Recommend.
on July 6, 2024
Posted by: Avoid at all Costs
Terrible. If I could give zero stars, I would. Our silverware is rusted. Our dishes come out still dirty. We’ve broken multiple plates because the bottom rack has never rolled so it constantly falls off the “track” leading to the plates falling and clanking. The bottom rack is rusted out. Top rack is starting to follow suit. We moved into our new build house 6/29/22, and this builder-grade dishwasher didn’t even last 2 years before rusting out, and it just keeps getting worse. Unfortunately, it is just what came with the house. Terrible. Do not buy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 9, 2024
We would like to help with your racks. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed
on July 15, 2024
Posted by: MrDane
from Glendale Arizona
This unit was installed in our brand new home. After just 2 years both upper and lower racks are completely rusted. Parts are breaking off during the wash cycle and maybe causing more damage than I am aware of. Afraid to even use it now. Very disappointing to have in a brand new home
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 17, 2024
We want to help out with your racks rusting on you. We're going to have one of our agents get in touch over email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
malfunction malfunction
on September 15, 2024
Posted by: Jose271072
from Kansas City
The wheels on the trays broke! The system is faulty, you leave the dishes wet and poorly washed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, September 17, 2024
We're here to support you with your dishwasher. We do see that a service appointment has been scheduled and we're more than confident that a service technician will resolve the issue. We appreciate your patience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy
on February 9, 2025
Posted by: Harsh93
Worst product and worst customer service. Dont buy
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 12, 2025
We are extremely sorry to hear of your experience with this dishwasher and our service. We see that you have a service appointment scheduled, and we are confident that our technicians will get your dishwasher back up and up and running as quickly as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Couldn't last even for weeks.
on February 10, 2025
Posted by: HongeC
from Texas (TX)
Come with a newly built house. Didn't work after the first test use.
When I pressed start, all it did was making a noise for a few seconds and completely stopped, then showed the cleaning cycle was done .
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, February 11, 2025
We're sorry to hear about the trouble you're having with your dishwasher. We encourage you to review the troubleshooting tips on page 21 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--DL6l0qV6--/608f46f7490b0144f8308257f4095f0e49c5fdb1.pdf) in the "Dishwasher won't run" section. If these tips don't solve the issue, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule a service appointment online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident they'll be able to assist you further, if needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply made
on April 23, 2025
Posted by: No good dishwasher
from Henderson, NV
Everything is plastic inside. Bottom rack comes off easily. I wouldn’t recommend spending your money on this dishwasher. Cheaply made!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Lauren, GE_Appliances, April 24, 2025
Thank you for sharing your feedback on the design and materials of your new dishwasher. If the bottom rack is sliding out too easily, it may help to check that the dishwasher is level. Step-by-step leveling instructions can be found in Step 11 on page 10 of the Installation Instructions, which can improve stability and performance: https://products-salsify.geappliances.com/image/upload/s--E7nOqfrD--/d63567c046d3fcf6a466d940bd65de4141e3e615.pdf -- If your unit is leveled front to back and side to side and you are still experiencing this issue, service may be needed. You can schedule an appointment by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
This Dishwasher Sucks !
on April 25, 2025
Posted by: Case602
This is not a 600 dollar Dishwasher this thing suck..
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 28, 2025
We're very sorry to hear you're not pleased with your new dishwasher. If there is an issue with the unit or it's not operating properly, please refer to the troubleshooting section of the owner's manual starting with page 19. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
If further assistance is needed, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
If further assistance is needed, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com