Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,669 Reviews)
Rating breakdown 1,669 reviews
5 Stars
565
4 Stars
275
3 Stars
206
2 Stars
231
1 Star
392
50%of customers recommend this product.
(
640 out of
1,276)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Never worked!
on December 26, 2021
Posted by: GRRGG
from Wimauma, FL
My dishwasher never worked right out of the box! Instead of getting another one I have to wait over a week for a tech to come out and fix it when it has never even been used. Yes it was installed correctly by a professional, not a DYI
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 27, 2021
Hello. We appreciate you taking the time to report this concern, though we truly hate to hear the dishwasher didn’t work for you when you received it. We know any issue with the unit’s functioning would be frustrating, especially when it’s brand new. This isn’t the positive ownership experience we want to provide for you.
After reviewing our system, we do see you have a service appointment currently pending. We regret any inconvenience caused by waiting for the appointment, but we are confident a technician will be able to accurately diagnose and repair the issue so you can start enjoying your new dishwasher. If it may be helpful, we do have various troubleshooting tips available in the manual starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
Our Dishwasher Design team will also be informed of the trouble you had for review. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
After reviewing our system, we do see you have a service appointment currently pending. We regret any inconvenience caused by waiting for the appointment, but we are confident a technician will be able to accurately diagnose and repair the issue so you can start enjoying your new dishwasher. If it may be helpful, we do have various troubleshooting tips available in the manual starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
Our Dishwasher Design team will also be informed of the trouble you had for review. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Antman Dish Washer
on January 5, 2022
Posted by: Antman69
Kind of small, but then again we are only two and it came with the house
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the money
on February 17, 2022
Posted by: Hahmed
Maybe being spoiled by the Samsung dishwasher (which is almost similarly priced), this dishwasher is not worth the amount, it doesn’t wash all the dishes, the panel is still in the front, and the drying feature is not that great.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, February 18, 2022
Hello. We're sorry to hear you're unhappy with some of the features of your dishwasher and that it's not cleaning as expected. We know how important it is for your unit to produce clean dishes. Your dishes may be coming out improperly cleaned due to poor performing detergent, improper rack loading, or even a clog. More information and troubleshooting tips can be found on page 19 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.87916056.1836502132.1644849335-623024268.1641822316. We hope this helps. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working when I moved into my new home
on May 20, 2022
Posted by: hateGeAppliance
from Austin, TX
this is the horrible product. went into brand new construction home and tried using this appliance. it turns on and after few seconds it stops.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 25, 2022
Oh no! We’re so sorry your dishwasher isn’t working upon installation. We can definitely understand your concern and imagine how disappointing this has been. We hope you’ll give us a chance to resolve this by allowing one of our technicians to assess your unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We’re standing by should you need additional assistance. -Gina@GEA
We’re standing by should you need additional assistance. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
unhappy camper
on June 8, 2022
Posted by: mamabear04
from texas
its really small and doesn't hold many dishes. I cook quite a bit and trying to throw pots and pans in there is nearly impossible. To make it worse...when we do start a wash cycle when its done the dishes are still dirty. We will definitely be replacing our dishwasher.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, June 10, 2022
Hello,
We appreciate you providing your feedback to us. Our most sincere apologies to hear that your dishwasher is not cleaning your dishes well as we know how aggravating that is. Please check out this troubleshooting article for tips to improve cleaning performance.
Dishwasher - Poor Wash Performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.256951179.1227626216.1654520215-1399050172.1598645166
We hope this helps. Mike@GEA
We appreciate you providing your feedback to us. Our most sincere apologies to hear that your dishwasher is not cleaning your dishes well as we know how aggravating that is. Please check out this troubleshooting article for tips to improve cleaning performance.
Dishwasher - Poor Wash Performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.256951179.1227626216.1654520215-1399050172.1598645166
We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Like it
on June 15, 2022
Posted by: BCBLady
from Texas
I want to love it but I don’t. I do like that it doesn’t leave major residue on the dishes whether you use liquid or pods as the cleaner. It does get the job done. There’s no standing water in the bottom and the heater definitely dries the dishes.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Horribly Cheap
on July 1, 2023
Posted by: Piddypatty
Very cheap construction. Just keeps washing and washing for an extremely long time. Bowls do not stay in place.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 3, 2023
Hello,
We're so very sorry to hear that you aren't pleased with your dishwasher. Thank you so much for taking the time to share about your experience. We're more than glad to provide guidance. It is completely normal for many dishwashers to run for up to two hours or more under certain conditions. Please refer to the link here for more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
For some helpful tips on loading your dishwasher, please click here: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
We hope this helps. Reach out whenever you need us. - Tierra@GEA
We're so very sorry to hear that you aren't pleased with your dishwasher. Thank you so much for taking the time to share about your experience. We're more than glad to provide guidance. It is completely normal for many dishwashers to run for up to two hours or more under certain conditions. Please refer to the link here for more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
For some helpful tips on loading your dishwasher, please click here: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
We hope this helps. Reach out whenever you need us. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well!
on July 21, 2023
Posted by: RobbDW
Does a good job cleaning dishes. It takes a little longer to complete cycle than what we prefer. Is not too noisy so that is good.
Written by a customer while visiting geappliances.com