Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
2
Disappointed
on May 12, 2021
Posted by: Brenda Sizer
from Port St. Lucie, Fl
Does not do a great job of cleaning the dishes/cutlery. After cycle is complete, lots of water remains on glasses in the top rack. Also, dishwasher is only 2 months old and it already started to leak. Trim piece inside of machine gave way and water started leaking from bottom of dishwasher. Luckily leak was caught in time before major damage was done
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, May 14, 2021
Hello and thank you for choosing GE Appliances and reaching out about your dishwasher. It is disappointing to hear about the poor wash and dry performance and we would appreciate the opportunity to help. First, we recommend making sure the water is at least 120 degrees. You may need to run the sink for a few seconds to warm the water up before starting a cycle. Second, a high quality detergent is important for the best performance. Also, a rinse agent will go along way to help with drying. To address the leak, we recommend taking advantage of the warranty by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm If you have any additional questions, let us know. - John@GEAppliances
The dishwasher is nice. It washes very well. It doesn't dry the dishes very well and the door is very flimsy.
No, I would not recommend this to a friend.
Response from geappliances.comBy Vikki@GEA, GE_Appliances, May 12, 2021
Hi - Thank you for taking the time to post a review on your GE dishwasher. We are happy you are pleased with the wash performance of the unit. Like you, we are concerned about your comments regarding the dry performance. There are some tips we can suggest you may find helpful:
- Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. - Make sure you are using a rinse aid as described on Page 8 of your Owner's Manual - Use the Wash Heat Boost option as this will increase the water temperature which in turn will evaporate the water off the dishes more quickly - Utilize one of the Dry Heat Boost options available on this model
Bear in mind using the Dry Heat Boost options will add additional time to the overall cycle time.
For additional information please review the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218.pdf
We do hope you find this information helpful. All our best! Vikki@GEA
The plastic seal around interior door is loose and displaced. Start button is flimsy difficult to start.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances 0, May 12, 2021
Hi, Thanks for choosing GE Appliances for your home! We're so sorry to hear the seal around the dishwasher interior door is coming loose. We suggest you take advantage of your warranty and call GE Service at 1-800-432-2737 or schedule an appointment online at: https://www.geappliances.com/ge/service-and-support/service.htm. We hope this is resolved for you soon. - Sharon@GEA
Doesn’t clean as well as I would like. The door is missing hydraulic features. When I open the door it falls down really fast and that’s a safety hazard.
Features are very simple. Not the best quality. I noticed after my first couple of washes my dishes were wet after a day (not sure what happened to drying cycle). And the dishwasher had that watery mildewy smell to it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, May 11, 2021
Hello. We are sorry to hear about the issues you have had. This is not the experience we would want you to have. Here is a link about dishwashers and poor drying. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 -- Also We would suggest checking the installation of the drain hose to make sure it was installed properly per the installs. If an air gap is not required, the drain hose must have a 32" high loop from the floor. Please check the following about dishwasher odors. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270 -- Hope this helps your situation. Stay well. Geoff@GEA
All my appliances came with my newly built house. Every appliance is cheap! I’d never willingly pay money for GE appliances!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, May 3, 2021
Hello. We deeply apologize for your dishwasher experience. We understand how this would be frustrating but we need to know the actual reason for your feelings. You can send in another review so that we can then forward to our design team. We look forward to hearing back from you soon. Be safe. Geoff@GEA.