Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,668 Reviews)
Rating breakdown 1,668 reviews
5 Stars
565
4 Stars
275
3 Stars
206
2 Stars
231
1 Star
391
50%of customers recommend this product.
(
640 out of
1,275)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
3
falls off track
on January 14, 2026
Posted by: lal123
the bottom rack falls off the track all the time, very annoying
Response from geappliances.comBy Tierra, GE_Appliances, January 16, 2026
We are happy to lend a hand with the bottom rack of your dishwasher falling off the track. We recommend pulling the rack out directly from the center of the rack instead of the side. See the video below for guidance:
https://www.youtube.com/watch?v=kBwYl4FSl40
https://www.youtube.com/watch?v=kBwYl4FSl40
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t waste your money
on January 17, 2026
Posted by: Monia S
from Florida
Within first year of use, we had a tech out 3 times. Within 2 years of use, the racks have rust and the handle cracked. This product is not worth the money. I am going back to LG for best quality.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, January 20, 2026
We'd like to help with your dishwasher. We will be reaching out to you via email. Please respond at your earliest convenience
Written by a customer while visiting geappliances.com
Customer Rating
1
Not pleased
on January 18, 2026
Posted by: BL57
It’s quiet but is not efficient at cleaning at all. I’m amazed at how well the old one cleaned and am not happy with having to run things through twice and still having to hand wash afterwards.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 21, 2026
We'd like to assist with your dishwasher's cleaning performance. The first step we recommend is to make sure the dishwasher is connected to the hot water line and not to the cold water line. None of our dishwashers can heat cold water so that it is hot enough to wash effectively.
If the water supply is properly installed, the next step would be to check the water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. If the issue continues, you can click here to find additional suggestions to assist with your dishwasher's cleaning performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the water supply is properly installed, the next step would be to check the water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. If the issue continues, you can click here to find additional suggestions to assist with your dishwasher's cleaning performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Written by a customer while visiting geappliances.com
Customer Rating
2
Rust
on January 20, 2026
Posted by: Mom027
The entire bottom rack is rusting after just a few short years
Quality
1
Response from geappliances.comBy Sarah, GE_Appliances, January 21, 2026
We’d like to assist with this issue you’re having with your bottom rack. We’ll be reaching out over email to discuss this with you; please respond at your earliest convenience, so we can assist.
Written by a customer while visiting geappliances.com
Customer Rating
2
Racks
on January 20, 2026
Posted by: Larry78221
My dishwasher is only three years old and both racks are already rusted so bad that arms are falling off. Also the metal tip to the lower water alarm was found in the trap because it fell off the arm. is it worth replacing the racks or would I be better off purchasing another machine from a different manufacturer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, January 21, 2026
We’d like to address the issues you’ve had with your racks and the lower arm. For damage to the arm, we recommend reaching out to our Bodewell service team at 833-426-3393. They’re open Monday – Friday, 8AM – 8PM ET. An appointment can also be scheduled online, at this link: https://www.bodewell.com/schedule-repair-service
We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing from you, so we can help.
We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing from you, so we can help.
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Quality
on January 21, 2026
Posted by: stm20854
Rubber gasket on the outside of the washer keeps coming off.Very frustrating.
Response from geappliances.comBy Sarah, GE_Appliances, January 22, 2026
We'd like to assist with this issue you're having with the gasket coming off. We recommend making sure the gasket is fully seated. We have information about checking, and if necessary, replacing the gasket in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37397
We'll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you.
We'll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Find a different dishwasher
on January 22, 2026
Posted by: Lu1120
from Colorado Springs, CO
I have had this product for just over 6 months and the 1 hour wash actually takes approximately 2 hours to complete, and this dishwasher is loud. I don't feel like the quality is good, as I have had to rewash certain loads twice. Spend a little more money and get a better dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 26, 2026
We are happy to provide guidance with this dishwasher. The 1-hour wash does not include the drying time, so the wash time is actually 1- hour, but the cycle can be longer due to the drying time. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Parts
on January 30, 2026
Posted by: Meme3333
The rubber around the door came off, causing a lot of water to come out as it washes. Also, the wheels are cheap cheap plastic one has fallen off.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 2, 2026
We're sorry to hear about the door seal coming off and for the roller. We'd like to help out with this. For the best assistance, we recommend scheduling an appointment with our Bodewell service team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com