Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,730 Reviews)
Rating breakdown 1,730 reviews
5 Stars
578
4 Stars
283
3 Stars
216
2 Stars
246
1 Star
407
50%of customers recommend this product.
(
657 out of
1,317)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
3
Works
on November 12, 2021
Posted by: Rick 1966
from Florida
A little too loud and all plastic construction doesn't thrill me
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 15, 2021
Hey there, and thanks for taking the time to submit your feedback on your dishwasher. We hate to hear you have a concern over the noise level, as well as the construction of the unit. We know this may have caused inconvenience, and we’d like to assist.
Regarding the noise level, this dishwasher was designed to function at a level of 59 dBAs, a bit above the level of moderate rainfall. We do try to provide a quiet, peaceful washing experience, and we also strive to build quality products that are built to last, using durable materials. Our Design team will be informed of your concerns with both the noise level and the materials used for future review and development; we do value your insight, as we always like to know what our consumers think of our models.
We are confident this dishwasher will serve you well for a long time to come. If you have any other concerns or questions, we are happy to help any time. All the best! -Sarah@GEA
Regarding the noise level, this dishwasher was designed to function at a level of 59 dBAs, a bit above the level of moderate rainfall. We do try to provide a quiet, peaceful washing experience, and we also strive to build quality products that are built to last, using durable materials. Our Design team will be informed of your concerns with both the noise level and the materials used for future review and development; we do value your insight, as we always like to know what our consumers think of our models.
We are confident this dishwasher will serve you well for a long time to come. If you have any other concerns or questions, we are happy to help any time. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Went Dead.. now waiting 10 weeks for parts
on November 11, 2021
Posted by: DarylKr
from McHenry, il
Went Dead after 6 weeks. Service and support is the worst ever experienced.
Features
2
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 18, 2021
Hey there, and thanks for taking the time to reach out to us. We truly hate to hear your dishwasher stopped working after six weeks; we know any issue with the appliance’s functioning would be frustrating to deal with, especially when the unit is so new. We’d like to assist.
You may want to ensure that there is no issue with the fuse or circuit breaker, and adequate power is getting to the unit. Checking that the control panel isn’t locked may also help. If you want to try any other troubleshooting steps to address your concern, we do have a section on troubleshooting in your manual, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
If you need an update from our Service department, they can be reached at 1-800-432-2737 and would be glad to help in whatever way they can. Our Parts department are also available if you wish to check on any updates regarding the availability of the part you’re needing; they can be called at 1-877-959-8688.
Notice of the trouble you’ve had, and the delay in resolving the issue, will certainly be sent to our team for review; we do value your insight, as we want to make sure we’re aware of any potential issues with this model. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@GEA
You may want to ensure that there is no issue with the fuse or circuit breaker, and adequate power is getting to the unit. Checking that the control panel isn’t locked may also help. If you want to try any other troubleshooting steps to address your concern, we do have a section on troubleshooting in your manual, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
If you need an update from our Service department, they can be reached at 1-800-432-2737 and would be glad to help in whatever way they can. Our Parts department are also available if you wish to check on any updates regarding the availability of the part you’re needing; they can be called at 1-877-959-8688.
Notice of the trouble you’ve had, and the delay in resolving the issue, will certainly be sent to our team for review; we do value your insight, as we want to make sure we’re aware of any potential issues with this model. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
My Dishwasher
on November 10, 2021
Posted by: Spurleytex
from California
Not very well made the door is too flimsy and not easy to close, I would not buy it the home I purchased had it installed, not drying my dishes, I need repair after only 2 weeks of use.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on November 10, 2021
Posted by: Miduck
It always have my dishes wet never dry them the dishwasher is horrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 11, 2021
We apologize for the results you are getting. Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Check the rinse aid dispenser and fill it if it is empty. Rinse aids prevent spots on glasses and promote drying by causing water to sheet off dishware and glassware. Rinse aids such as Jet-Dry® can be purchased in your local grocery store. If service is needed after checking these items then please call 1-800-432-2737.Hope this helps. We understand your frustration. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken Latch
on November 10, 2021
Posted by: gamernoob
from Utah
We bought a brand new house and it was installed, from the very first use it won’t latch shut and it won’t run a cycle, it feels very cheap. Not impressed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 11, 2021
We apologize for the latch issue you are experiencing. A service call is needed to diagnose and correct the latch issue. You can call 1-800-432-2737 or schedule online. https://www.geappliances.com/ge/service-and-support/service.htm -- Thanks for taking time out of your day to write this review. Hope this helps. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Compact and very user friendly
on November 9, 2021
Posted by: 3jsnd20
I love this product so far. Works great! very compact and fits perfect in my new home.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Typical Contractor-Grade
on November 8, 2021
Posted by: DJ BA
from Middletown, DE
Only used the dishwasher for about a month, and control panel wouldn't work. Had to turn the breaker off and on to do a new load. Repairman said the plastic was already warping, causing the door contact to not meet properly. Very cheap dishwasher, but it was the contractor-grade model that came with the house. This will likely be the first appliance we replace, since it probably won't last much more than a year.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 9, 2021
We are so sorry that you have had to have service out to diagnose the issue. The service technician should have taken care of the issue. We will forward the feedback to our dishwasher design team for future design consideration. Thanks for your review. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of crap dishwasher
on November 8, 2021
Posted by: Bull3446
from Naples, Florida
It does not fill with water. No action. It looks cheap
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 9, 2021
We thank you for your review f this dishwasher. We are sorry that you are experiencing an issue with your dishwasher. Please make sure the water to dishwasher is on. Also make sure door is latched. Then possible service call to further diagnose by calling 1-800-432-2737. Hope this helps. Geoff@GEA
Written by a customer while visiting geappliances.com