Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
2
Nope
on November 23, 2021
Posted by: Frowny face
from TX
Just bought a new house and did not get to pick the appliances. Just had to take what they put in. Do not like the controls. I like the dial so I can see where the wash cycle is and advance it if I wanted to. Also it never dries the dishes. Had an issue with the start light blinking and it would not start. Took me 2 hours of random button pushes to get it reset.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, November 24, 2021
Hello there, thank you for reaching out to us. We first want to congratulate you on your new home. We know how exciting it can be to move into a new space, so we're sorry to hear your dishwasher isn't drying well and that you don't like the controls. We can imagine how annoying this would get for you and we're happy to help.
For the drying, we suggest first viewing the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
Next, if you need any help figuring out the controls, we suggest checking out the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
In addition, we're always here to help if you have any other specific questions. All the best.
The dishwasher was not installed properly. My tenant has not been able to use the dishwasher since moving in.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, November 22, 2021
Hello there, we're terribly sorry to hear your tenant hasn't been able to use your dishwasher since moving in. We can't even begin to imagine how frustrating this would be and we're happy to help. We see that service was scheduled and completed, so we're confident our technician was able to help.
With that said, we're always here to assist you so if your tenant runs into any further issues, please message us or have them message us on social media so we can further look into things. All the best.
While this one seems smaller than the other brand I had at my previous home, it does the job good and in less time. My one concern is that the inside always seems wet and I am concerned that the product will get moldy.
We have had this dishwasher in our brand new house we only lived here for a month, its leaked several times ruining our floors and cabinets, and it never dries the dishes. They are literally soaking wet even the next day. I have let them sit in there for 2 days and they are still soaking wet. The door is very cheap quality as well. I do not recommend this product. We have always loved GE appliances but this is a disappointment!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 23, 2021
Hi there,
Congratulations on your brand new home! We can certainly understand your frustrations of your dishwasher leaking and not drying very well and would like to share some trouble shooting articles with you.