Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,731 Reviews)
Rating breakdown 1,731 reviews
5 Stars
579
4 Stars
283
3 Stars
216
2 Stars
246
1 Star
407
50%of customers recommend this product.
(
657 out of
1,317)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Total Junk
on March 28, 2022
Posted by: gemakesjunk
from Utah
This dishwasher is the cheapest, junkiest most plasticky thing I have ever seen. There is no metal, the door feels like a toy, the dishracks are junk, the wheels are plastic junk, everything about this dishwasher is terrible.
Mine broke while brand new, has not run a single load. GE told me they would have a tech the next day. The tech called me two hours later, told me GE customer service is smoking crack, it's two weeks. Brand new house, brand new dishwasher and it has never worked. Now I have to wait 2 weeks for some idiot to come out and tell me it needs to be replaced by another pile of cheap, Chinese plastic junk
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 29, 2022
Hi there, thank you for taking the time to leave this review. We are really disappointed to hear that you have had issues with this dishwasher from day one, and we can definitely understand how frustrating it would be to have difficulty scheduling an appointment. We really do appreciate your patience as we work to get this fixed, and we sincerely apologize for the headache.
Please know that we are passing your feedback on the quality of the dishwasher and the communication with our customer service team to the appropriate channels, and we appreciate the insight.
We are also happy to let you know that this dishwasher does carry our Made in America certification, which means it has been designed, engineered, and manufactured by thousands of U.S. employees, and contains 70-90% US parts and content.
We hope this helps, and please feel free to reach out if you have any additional questions for us in the future. -Elliot@GEA
Please know that we are passing your feedback on the quality of the dishwasher and the communication with our customer service team to the appropriate channels, and we appreciate the insight.
We are also happy to let you know that this dishwasher does carry our Made in America certification, which means it has been designed, engineered, and manufactured by thousands of U.S. employees, and contains 70-90% US parts and content.
We hope this helps, and please feel free to reach out if you have any additional questions for us in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on March 26, 2022
Posted by: bikerdp
from Plymouth, MA
Great features, overall experience has been great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Machine
on March 25, 2022
Posted by: Screwed for 7 months
from Syracuse, NY
This was a Nightmare every day was either trying to get the machine to work or doing dishes by hand or using Paper Plates or Plastic Utensils.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
We are so sorry that your dishwasher isn't working properly - this is absolutely not the experience we want for you and we hate that you've had to deal with these issues. This sounds so upsetting and we're glad that you shared your feedback here.
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features easy to use cleans great
on March 25, 2022
Posted by: Mel779
from Houston tx
I like this dishwasher. It’s easy to program & cleans well.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Dishwasher, Do not get this one.
on March 24, 2022
Posted by: sanguich
from West Coast USA
I have had this dishwasher for 5 months and the experience has been terrible. It came with my new build home so we assumed that a brand new GE dishwasher would last for awhile with no issues but NOPE! We had a samsung dishwasher at our other home and that one has a digital display and was 1000x better.
The issues we’ve been experiencing with this unit:
1.) the door strike or latch is malfunctioning so it takes about 5 minutes just to get the door closed and for the cycle to start properly. This issue also leads to a broken peace of mind knowing that the door can pop open at any time, leaking water everywhere. So I work next to the dishwasher to ensure this doesn't happen.
2.) the unit doesnt dry at all. It just retains the moisture within the unit. If you open iteven a day later the dishes are still soaking wet. We’ve tried every setting to see if the drying process would improve but it does not.
3.) Whichever GE tech installed our unit forgot to latch the back or bottom of the unit so it slides around and makes a lot of noise.
1.) the door strike or latch is malfunctioning so it takes about 5 minutes just to get the door closed and for the cycle to start properly. This issue also leads to a broken peace of mind knowing that the door can pop open at any time, leaking water everywhere. So I work next to the dishwasher to ensure this doesn't happen.
2.) the unit doesnt dry at all. It just retains the moisture within the unit. If you open iteven a day later the dishes are still soaking wet. We’ve tried every setting to see if the drying process would improve but it does not.
3.) Whichever GE tech installed our unit forgot to latch the back or bottom of the unit so it slides around and makes a lot of noise.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 25, 2022
Hi there, we're so sorry to hear your dishwasher has a door latch that's been malfunctioning, that it's not drying, and that it's sliding making more noise than expected. We can see why this would be a pain in your side and we're happy to help.
To have your dishwasher fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, the following tips may help with the drying prior to a service call: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.148282999.1156752774.1647869506-1233938546.1597758556
We know our technician will be sure to get you taken care of and we're wishing you the very best. We're also available on social media if you need anything else.
Guy@GEA
To have your dishwasher fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, the following tips may help with the drying prior to a service call: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.148282999.1156752774.1647869506-1233938546.1597758556
We know our technician will be sure to get you taken care of and we're wishing you the very best. We're also available on social media if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 24, 2022
Posted by: Lawson111
from Athens AL
Quality is great. Love the features on this product. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay Dishwasher
on March 23, 2022
Posted by: Lot 507
from utah
It is okay for a contractor furnished dishwasher .
I would recommend this to a friend!
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 23, 2022
Thanks so much for sharing this review. We're glad to hear that overall, you like your new dishwasher but we're sorry that it's not exceeding your expectations. This can be discouraging, we know.
Please feel free to reach out to us directly if you ever have questions or concerns in the future - we're always happy to help in any way we can and we're grateful to have you in our GE Appliances family. Take care, Kelsey@GEA
Please feel free to reach out to us directly if you ever have questions or concerns in the future - we're always happy to help in any way we can and we're grateful to have you in our GE Appliances family. Take care, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Plastic
on March 21, 2022
Posted by: Dens22
from Port Orchard WA
The builder put in the cheapest model possible. If I had a choice I would have had a better model installed
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 22, 2022
Hi there, we're pleased to know your new dishwasher is performing well, but sorry you're not finding it to be the level of quality we hold ourselves to. This is certainly not what we want to see, so we appreciate you lending some valuable feedback that we can share with our product development team.
We're always looking for ways to improve, so we appreciate you sharing and we're wishing you the absolute best. Welcome to the GEA family.
Guy@GEA
We're always looking for ways to improve, so we appreciate you sharing and we're wishing you the absolute best. Welcome to the GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com