Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.2
(1,731 Reviews)
Rating breakdown 1,731 reviews
5 Stars
579
4 Stars
283
3 Stars
216
2 Stars
246
1 Star
407
50%of customers recommend this product.
(
657 out of
1,317)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Rack started developing rust
on December 14, 2022
Posted by: Simplynerd
The dishwasher rack started developing rust with just 3 months of use
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 15, 2022
Thank you so much for reaching out to us! While we’re to see that you are enjoying the appearance, performance, and features that this dishwasher brings to your home, we also understand just how frustrating rust can be. Please accept our deepest apologies for any inconvenience or disappointment this issue has given you.
Additionally, an agent has reached out to you via email to gather more information on this situation. Please respond at your earliest convenience and we will be happy to investigate this issue further.
We hope this helps, and we look forward to hearing from you. Best regards – Matthew@GEA
Additionally, an agent has reached out to you via email to gather more information on this situation. Please respond at your earliest convenience and we will be happy to investigate this issue further.
We hope this helps, and we look forward to hearing from you. Best regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok
on December 12, 2022
Posted by: Hobbs dishhouse
from Hobbs
The product was purchased for a new house that we bought
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 14, 2022
Hey there! Congratulations on your new dishwasher and home! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers, and we’re confident that this dishwasher will provide powerful cleaning opportunities for years to come.
Thank you for being the best part of GE Appliances; if you ever need assistance in the future please know that you can always reach out to us. Wishing you well – Matthew@GEA
Thank you for being the best part of GE Appliances; if you ever need assistance in the future please know that you can always reach out to us. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Happy
on December 11, 2022
Posted by: Melody72
from St George, UT
1 - the rubber seal is constantly coming loose which makes me super nervous that I’ll have a flood situation
2 - the door doesn’t always close securely so I have to fiddle with it
3 - I used stainless steel cleaner and that made it look like it wasn’t wiped down and streaky
4 - I used a small suction cup with a hook to put a towel on the door and the door rusted around the rubber suction part
5 - I bought a new home and this was installed by the builder. Had I been aware of the cheap quality I definitely would have upgraded.
6 - if I turn my place into a rental, I will have to replace the dishwasher because I am fearful the dishwasher will leak and renters might not pay close attention.
7 - the rack is already rusting after one year and I only use it once a week
2 - the door doesn’t always close securely so I have to fiddle with it
3 - I used stainless steel cleaner and that made it look like it wasn’t wiped down and streaky
4 - I used a small suction cup with a hook to put a towel on the door and the door rusted around the rubber suction part
5 - I bought a new home and this was installed by the builder. Had I been aware of the cheap quality I definitely would have upgraded.
6 - if I turn my place into a rental, I will have to replace the dishwasher because I am fearful the dishwasher will leak and renters might not pay close attention.
7 - the rack is already rusting after one year and I only use it once a week
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 13, 2022
We appreciate you taking the time to write this review. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for many aspects of this dishwasher that did not meet your expectations. This is not the consumer experience we wish for you to have.
If you continue to experience issues with your dishwasher, we highly recommend calling 1-800-432-2737 for assistance. Additionally, you can always connect with us on social media where we’ll be happy to investigate these issues further.
Thank you for being the best part of GE Appliances, as well as for your invaluable feedback. Wishing you well – Matthew@GEA
If you continue to experience issues with your dishwasher, we highly recommend calling 1-800-432-2737 for assistance. Additionally, you can always connect with us on social media where we’ll be happy to investigate these issues further.
Thank you for being the best part of GE Appliances, as well as for your invaluable feedback. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean Machine!
on December 4, 2022
Posted by: Shell7575
from Teachey, NC
So far so good, been using for 2 months and the dishes come out spotless!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well but doesn’t dry well.
on November 30, 2022
Posted by: MilehighCindy
from Castle Rock, CO
I normally wash my dishes by hand, because I never thought that dishwashers worked well, but I started using this one when we moved in and I like it! The only thing I wish I was more thorough was the drying process. Even with the drying setting on the max, the dishes are still pretty wet.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on November 28, 2022
Posted by: JoEllen41
from Toney, AL
Excellent Product! Looks great and performs exactly as advertised!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Racks rust after a year
on November 25, 2022
Posted by: Afortin
from Austin
To rack rusted after a year. Since it’s out of warranty they won’t do anything even though multiple people have issues with the racks rusting. Buy a different dishwasher
No, I would not recommend this to a friend.
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 2, 2022
Hello - Thank you for taking the time to write a review. However, we regret to hear that your racks have rusted. This is certainly not what we'd expect, and we apologize for this matter.
This model rack is PVC-coated over steel. When loading the dishwasher with sharp objects (ex., knives), ensure it is carefully placed so that it does not nip the racks coating over time.
Also, ensure that the dishwasher is not being overloaded. You may view loading tips on page 11 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga.
We recommend replacing your racks with a new set. You may view the racks of your dishwasher here: https://www.geapplianceparts.com/store/parts/assembly/GDF510PSR3SS.
We strive to provide the best quality and will share your review with our product development team. We're always here if you need anything. Take care, Shayla@GEA
This model rack is PVC-coated over steel. When loading the dishwasher with sharp objects (ex., knives), ensure it is carefully placed so that it does not nip the racks coating over time.
Also, ensure that the dishwasher is not being overloaded. You may view loading tips on page 11 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga.
We recommend replacing your racks with a new set. You may view the racks of your dishwasher here: https://www.geapplianceparts.com/store/parts/assembly/GDF510PSR3SS.
We strive to provide the best quality and will share your review with our product development team. We're always here if you need anything. Take care, Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
both racks rusting after 3 months
on November 25, 2022
Posted by: henry2555
New dishwasher since July 2022 (4 months ago). Both upper and lower racks rusting already. hope they can replace it with something less rusty but not sure if they will
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 1, 2022
Hello - We're sorry to hear that the dishwasher racks have rusted. This is certainly not what we'd expect, and we understand how disappointing that would be as a new purchase. We apologize for this matter.
We're glad to see in our system that we have been able to assist you!
However, we value your feedback and will share your review with our quality team for any necessary improvements. We're confident you will enjoy the washer performance of this dishwasher for many years. We're always here if you need anything. Take care, Shayla@GEA
We're glad to see in our system that we have been able to assist you!
However, we value your feedback and will share your review with our quality team for any necessary improvements. We're confident you will enjoy the washer performance of this dishwasher for many years. We're always here if you need anything. Take care, Shayla@GEA
Written by a customer while visiting geappliances.com