Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
2
poor performance
on January 12, 2023
Posted by: Woodhaven
from Florida
Dishwasher will not completely dry dishes after several attempts and different settings
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , January 13, 2023
Hello - Thank you so much for taking a moment to get in touch and leave your review. We appreciate it so much.
We're sorry to hear about the issue with getting the dishes to dry after a cycle. That is something that can definitely be bothersome to deal with. We took a look and found that it might be best to get a technician out to diagnose the Dry Boost. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Easy to use and has several wash modes. Good basic model.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy GE Appliances, January 12, 2023
Hello - We are so happy to hear from you and we really appreciate your feedback. It always means a lot to us.
We're glad that you appreciate the value and performance of this model and we hope you continue to enjoy using it for your daily laundry needs. Not that we expect anything to happen, but if you need any help always feel free to get in touch with us.
It won't drain only works for about 3 minutes before shutting off
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, January 6, 2023
Hi there, thank you for taking the time to reach out with this feedback. We are very disappointed to read about your experience with this dishwasher not draining or powering on as expected, and I can certainly understand your frustration.
We do have a few support steps for these issues which can be found on page 21 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any additional ways we can assist you moving forward. -Elliot@GEA
Overall washer seems to be OK, but top shelf is kind of poor quality as it has already started bending forward within 2 weeks of normal usage.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, January 14, 2023
Hello there- We are sorry to hear that your new dishwasher is not what you expected. If you are having issues with the dishwasher bending forward we highly recommend contacting our service department at 1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns. We hope you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! -Krystal@GEA
Product is cheaply made broke after 2 months of using it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Haley@GEA , GE Appliances, January 12, 2023
Hello there.
Thank you so much for providing us with some insight on your dishwasher. We are incredibly sorry to hear your ownership experience has been disappointing.
We notice your appointment with our technicians was recent, and we hope they were able to bring your dishwasher back to life! Please feel free to reach out to us at any time at all. We appreciate you so much for being a part of our GEA family. -Haley@GEA