Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
poorly built
on April 25, 2023
Posted by: zonderman
from FL
Feels like going to break. Materials are light weight. Door does not close well. Very noist. Dishes do not sit well in the washer and the soap try does not open if dish in in front of it. Would not buy this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, April 26, 2023
Hi, We're always looking for ways to improve, and we appreciate your comments on this dishwasher. Having dishes in front of the detergent cup will prevent it from opening during a wash cycle. We think these tips on loading your dishes would be helpful in avoiding this. You can see them on page 11 of the Use and Care manual. Here's a link:
The dishwasher is loud and cheap. I called GE because I thought it was not insulated and they said it was not needed because it was built to be quiet. I do not recommend this dishwasher if you want a quiet one. I have had GE appliances in the past and they were great. I do not recommend. These came with a new house so I did not have a choice in appliances; otherwise, I would not have picked it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 24, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new dishwasher and that it’s been louder than you expected. Dirty dishes are a big part of everyday life, and having your dishwasher make a lot of noise can be frustrating. This is not something we want or expect from our products. We take your feedback seriously and will work hard going forward to ensure that our dishwashers are as quiet as possible. We also recommend taking a look at the article below for a list of normal and abnormal noises you may hear from your dishwasher.
Dishes come out clean, only issue is that I have to restart machine halfway through cycle because it does not complete by itself
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 21, 2023
Hi,
Congratulations on your new dishwasher and thank you so much for choosing GE Appliances! We're glad to hear that the unit is cleaning your dishes well, but so sorry to hear you seem to be having trouble with the cycle not completing on it's own. We're happy to help and provide clarity on this.
It is normal for many dishwashers to start and stop several times while draining. This helps pump out food soils more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation. If you feel that this is not the case with your unit, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you and we're here when you need us. Have a great day. - Tierra@GEA
I’m very disappointed with the quality of this dishwasher, it’s only 2 years old and I have issues with it early on with noise being very loud, as if the dishes are falling apart , the door is very difficult to close properly and now the detergent cup won’t open during the cycle.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 18, 2023
Hello - We appreciate you connecting in and sharing your review. We are so sorry to about the noise, door trouble, and detergent dispenser not opening. That is not what we want for anyone who chooses our appliances.
For the absolute best assistance towards this we'd recommend getting one of our approved technicians out to check this. We're confident that they would be able to get this resolved and working like new. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again for sharing. We hope you have a great week. - Jonathon@GEA