We have had previous models of the Cuisinart 14-cup coffee makers. This one has the same exact complaint that we have sent to Cuisinart multiple times, when you open the top panel after it has brewed coffee water runs down the back of the coffee maker and all over the area behind it. That's one star off. Secondly, this Cuisinart doesn't offer a selection to make a stronger brew as all of our previous models did. This coffee maker doesn't make coffee as flavorable or strong as the prior ones did. We have to add several extra cups of ground coffe to achieve a good flavor, so minus another star.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Too many flaws-should be recalled
on September 28, 2025
Posted by: Bren6555
Gender:Male
Very dissapointed with flaws! 1. Cant slide on counter 2. Cant pour without spilling 3. Returned to kohls and got the other 14 cup-no problems so far 4. Dont buy
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Decent but carafe is clearly flawed
on September 22, 2025
Posted by: flawed carafe
Gender:Male
Good overall, but the carafe leaks terribly when pouring coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Just got the new coffeepot and after the second use I got an ErH code displayed on the coffeemaker. I could not find anything about that in the book that came with the coffee pot as to what that was. I had to look it up on Google. It is an error code. I unplugged it as recommended and it worked fine the next time. Then on its 4th use, I got the error message again, and my coffee started boiling in the pot and something smelled burnt. I unplugged it once again and then it never started back up so I had to send it back, and I am currently waiting for my replacement.
Response from cuisinart.comBy Cuisinart, September 22, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
It is very easy to set up and use. Doesn’t hog a lot of counter space.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Recall the Carafe lid and send replacements
on September 15, 2025
Posted by: lawmansteve
Gender:Male
The coffee it produces is very good. However, the lid to the carafe is an engineering fiasco of the ilk expected from Boeing. Somehow the lid which has a cool looking two little winglets, one to each side, interfere with the flow of the just brewed liquid gold causing it to dispense itself to the apparently, in their judgment, rather thirsty countertop. This leakage is unstoppable and the lid should be recalled and replaced, it would be a cheap fix and make the item rise to cuisinart expected quality.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Such a pleasure! It is what it says. Easy to set up, sleek looking, makes a great cup or pot of coffee, and even allows for a cold iced coffee over ice! I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com