Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Average customer rating
4 out of 5
4
(107 Reviews)
Open Ratings Snapshot
Rating breakdown 107 reviews
5 Stars
63
4 Stars
16
3 Stars
9
2 Stars
5
1 Star
14
81%of customers recommend this product. 
(
69 out of 85
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Customer Rating
5 out of 5
5
New Cuisinart Coffee Machine
on January 10, 2026
Posted by: Gary Marks
Gender:Male
Verified Purchase:Yes
So far our new coffee maker is great. Very enjoyable.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
14 cup coffee maker
on January 1, 2026
Posted by: Sandrajean
Gender:Female
Verified Purchase:Yes
Love this coffee maker. It brews fast and well. Love the programming feature that allow coffee to be brewed for a certain time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Disasters averted
on December 30, 2025
Posted by: Ranada Hassemer
Gender:Female
Verified Purchase:Yes
While busily prepping for breakfast guests, I would plug in my coffee maker at the perfect time. I then would proceed to continue with food prep. Smelling the freshly brewed coffee I would glance over, only to see coffee running across my counter and grounds being deposited in the pot! Disaster in process. The pot was not seated perfectly to allow coffee to drip and grounds to not overflow. Cleaning that mess one too many times, it was time for a new coffee maker.
I was gifted a new Cuisinart! My guests assured me those disasters would now be over, and they have been. I am so thankful for the gift and the positive and reassuring recommendations.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Awful Machine - Extremely Disappointed
on December 27, 2025
Posted by: JJonesOakHills
Gender:Male
Awful!!! Only brewed coffee twice before getting an error message and flashing brew button light. I’ve owned several Cuisinart coffee makers over the years and have always been happy with them. Not sure what happened in the product development and testing cycle on this one, but it’s a huge failure. (Look at the other reviews). Please tell me Cuisinart isn’t going the way of American auto manufacturers— more technology with zero reliability.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartDecember 29, 2025
We appreciate you taking the time to share your feedback. All customer input is carefully reviewed and shared with our product team to guide ongoing improvements. Please remember that Cuisinart products come with a 3-year warranty, and our Customer Care team is available at 1-800-726-0190 for any questions or assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Nice upgrade from previous versions
on December 27, 2025
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I purchased this coffee maker for a replacement of my 6 year old coffee maker. Love the updates of being able to add water from the front of the unit.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
It's not working.
on December 26, 2025
Posted by: Claudia1
Gender:Female
Verified Purchase:Yes
Less than a month ago we purchased this to replace a Cuisinart coffee maker we had for 20 years. Then we went to make coffee on Christmas morning and it wouldn't brew. All the lights went on but nothing happened. The function knob wouldn't work. Returning it today.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartDecember 29, 2025
Thank you for sharing your experience, and we’re very sorry to hear about the issue you encountered—especially on Christmas morning. While it’s disappointing to hear the unit did not function as expected, we appreciate you taking the time to provide this feedback, which is reviewed by our product team. Please note that this coffee maker is covered by a 3-year limited warranty, and our Consumer Service team is available to assist at 1-800-726-0190 should you have any questions or need support in the future.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Makes a great cup of coffee!
on December 25, 2025
Posted by: JohnJO
Gender:Male
Verified Purchase:Yes
Looks great, easy to use. and brews great coffee. What more can you ask? Also a great value.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Do NOT recommend!
on December 16, 2025
Posted by: KJL Ohio
Gender:Male
Bought this coffeemaker last week to replace another Cuisinart. Looks beautiful and set up with no problems. Made first pot, it stopped about half way through and ErH code came on display. The warming plate got so hot it boiled the coffee in the pot! Unplugged, cooled down and reset. Tried two more times with same results. Boxed it up and returned to store for refund. This model is a piece of garbage! And dangerous.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartDecember 30, 2025
We appreciate you taking the time to share your thoughts with us. Customer feedback is extremely important, and all input is carefully reviewed and shared with our product team to help guide future design improvements. Hearing directly from our customers helps us continue to enhance the quality, performance, and overall experience of our products.
Written by a customer while visiting cuisinart.com
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