Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Average customer rating
4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
63
4 Stars
16
3 Stars
9
2 Stars
5
1 Star
14
81%of customers recommend this product.
(
69 out of
85)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Customer Rating
5
Improved hot plate temperature
on March 8, 2026
Posted by: CMC/
I have had this same coffee maker for years and this one is definitely improved that when the coffee is finished brewing it’s actually very hot which is a big plus will continue to stick with Cuisinart for all my kitchen appliances.
Written by a customer while visiting cuisinart.com
Posted by: recall DCC-3500
Gender:Male
Verified Purchase:Yes
A heating element issue caused two machines to shut down with and ErH error code after two uses. It was also boiling the coffee and the unit smelled like burning wire.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 10, 2026
Thank you for sharing your feedback—we’re very sorry to hear about the heating element issues and the Err error code on your machines. That is not the experience we want for our consumers, and we understand how concerning this must be. Sometimes ensuring the water reservoir is properly seated, the unit is on a flat, level surface, and that the machine is plugged directly into a grounded outlet can help prevent errors. Our Consumer Assistance Center would be happy to provide additional troubleshooting or arrange a replacement if needed—please call 1-800-726-0190 and reference Ticket #8900557709 so we can assist you further.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Cuisinart 3500SS worked for 3 months, but that all
on February 25, 2026
Posted by: rs327
I purchased a new Cuisinart DCC-3500 coffee maker from a department store. Worked great for about 3 months. Then it didn't... A complete waste of money - total Crap. They used to be some of the best on the market, but apparently Cuisinart doesn't produce the quality products they once did. ...sad
Response from cuisinart.comBy Cuisinart, February 26, 2026
We’re truly sorry to hear about your experience, as Cuisinart is committed to producing high-quality, dependable products and this is not the standard we aim to deliver. If the unit has stopped brewing, we recommend confirming the reservoir is properly seated, ensuring the unit is fully plugged in, and running a cleaning/descaling cycle to address any potential mineral buildup that could affect performance. Your feedback is important to us, and we would appreciate the opportunity to review your situation and help with a resolution. Please contact our Consumer Assistance Center at **1-800-726-0190** and reference ticket #8900546037 so we can assist you further.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This model has been my least favorite of all of the previous models I have had. The pot itself design is very poor and very hard to pour of fill without coffee or water leaking, the digital knob on front to me is not user friendly and a pain to get use to.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 19, 2026
Thank you for sharing your feedback and for your continued loyalty to Cuisinart. We’re sorry to hear the pot design and digital controls have been frustrating, as ease of use is important to us. For pouring, ensuring the carafe is aligned properly and pouring slowly from the spout can help minimize leaks. Assistance Center at 1-800-726-0190 and reference ticket #8900530590 so we can assist further.
Written by a customer while visiting cuisinart.com
Posted by: Rich in Moon
Gender:Male
Verified Purchase:Yes
Easy to understand and setup. Coffee is good. Have not tried any of the other features.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sakhita
Gender:Female
Verified Purchase:Yes
Very good coffee maker. It make a very good coffee
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shopper85
Gender:Female
Verified Purchase:Yes
Larger 14 cup coffee maker is awesome. Quick brewing time, built in mesh filter, over ice option, many great features and it brews a delicious cup of coffee. I also love the matte metal and black aesthetic which classes up my kitchen.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Great coffee, Carafe needs works
on February 3, 2026
Posted by: Yiggle
Gender:Female
Coffee is great—temp on target, flavorful (I prefer paper filter but it comes w a gold filter), hot plate keeps things hot.
Easy to use and ticks all the boxes: programmable, window to easily monitor water level as you are filling, removable cones for washing.
Carafe is problematic. Others noted it spills and yes, it dribbles around the edges of the spout. This is my 2nd Cuisinart coffeemaker but the first time it’s dribbled. So you have to pour slowly and carefully to minimize (not prevent) dribbling and I ultimately started pouring over the kitchen sink so that I wouldn’t have to wipe down the countertop. Reality is no one has time or mental clarity to do that at 530am daily, so that’s annoying. But, this dribbling did not happen w my first Cuisinart coffeemaker. Thankfully, I had my old carafe (the coffeemaker popped out after 10y, but the carafe was still good), so I JUST swapped carafes and not only does it fit the new coffeemaker, no more dribbling! The difference is the old carafe has a collar around the end of the glass, while the new one I just the sleek glass on which the sleek black top w spout sits—but the sleekness allows dribbling! The black collar from the older carafe seems to do the trick and keeps things tidy and dry.
Easy to use and ticks all the boxes: programmable, window to easily monitor water level as you are filling, removable cones for washing.
Carafe is problematic. Others noted it spills and yes, it dribbles around the edges of the spout. This is my 2nd Cuisinart coffeemaker but the first time it’s dribbled. So you have to pour slowly and carefully to minimize (not prevent) dribbling and I ultimately started pouring over the kitchen sink so that I wouldn’t have to wipe down the countertop. Reality is no one has time or mental clarity to do that at 530am daily, so that’s annoying. But, this dribbling did not happen w my first Cuisinart coffeemaker. Thankfully, I had my old carafe (the coffeemaker popped out after 10y, but the carafe was still good), so I JUST swapped carafes and not only does it fit the new coffeemaker, no more dribbling! The difference is the old carafe has a collar around the end of the glass, while the new one I just the sleek glass on which the sleek black top w spout sits—but the sleekness allows dribbling! The black collar from the older carafe seems to do the trick and keeps things tidy and dry.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com