Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Customer Rating
4
Mostly good coffee pot.
on June 2, 2026
Posted by: Victor D.
[This review was collected as part of a promotion.] Bought this several weeks ago... Overall, we like the coffee machine. The large carafe opening makes it easy to clean. It has several nice features, i.e. gold filter cup, Xtra large capacity (12 cup), easy, large control buttons, quick brewing time and filter pouch for better tasting coffee. The main complaint (but not a deal breaker) is the design of the carafe lid. The lid collects a little coffee and does not drain completely into the carafe, causing a few small spills onto the counter if not slowly and carefully poured. Other than that, happy with the coffee machine.
Written by a customer while visiting cuisinart.com
This Cuisinart Coffeemaker is easy to use and makes great coffee that stays hot. My favorite feature is the simplicity of setting and changing the auto on feature. It also does not over steam like my previous model did.
Loud, and broke after 6 months. Warrrenty clain successfull
Response from cuisinart.comBy Cuisinart, May 21, 2026
We’re sorry to hear about your experience with the PerfecTemp® 14-Cup Coffeemaker and understand your concerns with the noise level and durability. For optimal performance, we recommend placing the unit on a stable surface and regularly descaling, as buildup can sometimes affect operation over time; however, it’s not expected to stop working so soon. We’re glad your warranty claim was successful. Thank you for your feedback—it helps us improve future models.
Written by a customer while visiting cuisinart.com
Well I usually love cusinart products but lately the coffe pot temperature plate the black is coming off showing the grey prime I believe
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, May 18, 2026
Thank you for sharing your experience with your Cuisinart 14-Cup PerfecTemp® Coffeemaker—we’re sorry to hear about the warming plate coating wearing off. For best care, we recommend avoiding abrasive cleaners or utensils on the plate surface and ensuring it is fully cooled before cleaning, as this can help preserve the finish over time. Thank you again—your feedback helps guide improvements for future models.
Written by a customer while visiting cuisinart.com
This is a great coffee maker but the bold function doesn't really work and the pot design doesn't allow you to empty it completely. Otherwise it's a fantastic maker
Have to be careful filling coffee cup. From day one coffee leaks from coffee pot lid when pouring. Wife wants it gone.
Response from cuisinart.comBy Cuisinart, May 4, 2026
Thank you for sharing your experience with the 14‑Cup PerfecTemp® Coffeemaker with Over Ice—we’re sorry to hear about the leaking from the carafe lid when pouring. Drips during pouring can sometimes be caused by lid alignment or residue buildup, and ensuring the lid is fully seated and cleaned regularly may help improve performance. Our Consumer Assistance Center would be happy to review this issue and discuss available support options at 1‑800‑726‑0190; please reference Ticket #8900638253 when you call. Thank you for your feedback, as it helps us improve convenience, design, and future models.
Written by a customer while visiting cuisinart.com