Customer reviews from elementelectronics.com
Element Electronics - Element ENR18TFGCB 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.5
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
41
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
2
90%of customers recommend this product.
(
44 out of
49)
Customer Reviews for Element Electronics - Element ENR18TFGCB 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Posted by: Doug 610
Verified Purchase:Yes
So far the refrigerator works well. Using it as a garage unit. Saves space in the kitchen unit and makes it handy for storage of cold items.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Experience Team, January 4, 2024
Hi Doug. Thank you for taking the time to review your Element refrigerator. It sounds like it has been the perfect addition to your home. We are so glad!
Written by a customer while visiting elementelectronics.com
Posted by: Dom ho'oh
Verified Purchase:Yes
I like the refrigerator that i bought. Very roomy and nice to fit a small area
Response from elementelectronics.comBy Customer Experience Team, January 4, 2024
Thank you for the review of your Element Refrigerator. We are so glad that you were able to find a refrigerator that was the perfect fit for your space!
Written by a customer while visiting elementelectronics.com
Posted by: Audrey Cambre
Verified Purchase:Yes
Element 17.6 cu ft. freezer refrigerator - It is not the best but it does keep your food cold. When opening the refrigerator door the items that are stored on the shelf shakes. (poorly made) The trays at the bottom I wish they had a lining so you can slide the trays out instead of just sitting the trays down. I don’t like the door, It should have had handles to open the door instead of placing your hand on the inside to open it. This is my honest opinion regarding my new refrigerator.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Experience Team, January 4, 2024
Hi Audrey. Thank you for taking the time to leave a review of your Element refrigerator. We will be sure to share your thoughts with our product development team for future consideration.
Written by a customer while visiting elementelectronics.com
Posted by: Fergie
Verified Purchase:Yes
This is second refrigerator, model ENR18TFGCW, Serial # GC2201623RE000406.
You have serious problem with thermostat controller in freezer..
Usually at night it shuts down and temperature goes up to 30 degrees.
In morning when I opened door for ice temperature kicks back on and Freezer goes to 5 to 10 below zero. Will not stabilize near zero.
You have serious problem with thermostat controller in freezer..
Usually at night it shuts down and temperature goes up to 30 degrees.
In morning when I opened door for ice temperature kicks back on and Freezer goes to 5 to 10 below zero. Will not stabilize near zero.
Response from elementelectronics.comBy Jennifer, Customer Care Department, November 17, 2023
Hi there. We are sorry to hear that you have been experiencing problems with your Element Top Freezer Refrigerator. If you haven't already done so, please reach out to the dealer that you purchased this item from so they can assist you further. If you need additional assistance, please let our customer care team know.
Written by a customer while visiting elementelectronics.com
Posted by: JoeWH
Verified Purchase:Yes
We were looking for a refrigerator to replace the one in the garage and this one worked perfectly. I like the fact you can use as either a freezer or refrigerator. Only disappointment was the glass shelves and since this refrigerator holds mainly drinks and bottled items I was concerned about the weight on each shelf. So far, so good and no problems. One thing to note is I assume the evaporator coils run on the sides and when the unit was originally cooling down, the sides got quite hot to the touch. It seems to be fine now that the eventual temperature was reached and is being maintained.
Response from elementelectronics.comBy Kami, Customer Experience Team, September 22, 2023
Hi Joe. Thank you for the 5-Stars. If you have any questions or concerns reach out to our Customer Service team by emailing us at customerservice@elementelectronics.com - texting us at 888-842-3577 - chat us www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: JoGio
Verified Purchase:Yes
Biggest complaint - no light in the freezer. I knew it was a 'no frills' refrigerator, but don't consider a light in the freezer a 'frill'.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, August 17, 2023
Hi there. Thanks for reaching out! We’re sorry to hear that you’re unhappy with your new Top Freezer Refrigerator. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com
Posted by: Love the USA
Verified Purchase:Yes
Love it! Made in USA! Make more and keep America working!
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, August 9, 2023
Hi there. We’re glad you’re enjoying your Element Top Freezer Refrigerator and hope you continue to for years to come. Please let us know if there is anything we can help you with in the future.
Written by a customer while visiting elementelectronics.com
Posted by: Susan 4558
Verified Purchase:Yes
I bought it for a rental property & they seem to be happy with it.
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, July 20, 2023
Hello Susan. We are so glad you chose our brand and made this purchase. Thank you for the 5-star review, and Welcome to the Element family.
Written by a customer while visiting elementelectronics.com