Customer reviews from elementelectronics.com
Element Electronics - Element ENR18TFGCB 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.5
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
41
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
2
90%of customers recommend this product.
(
44 out of
49)
Customer Reviews for Element Electronics - Element ENR18TFGCB 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Posted by: William conquerer
Verified Purchase:Yes
generally ok, but level broke off after 1 day, too few drawers, no light in freezer
I would recommend this to a friend!
Response from elementelectronics.comBy Element Support, Element Support, August 20, 2026
We’re sorry that your experience hasn’t been positive. We understand how frustrating this can be, and we want to make things right. Our support team would love the chance to look into the issue. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Kathy M
Verified Purchase:Yes
This basic refrigerator keeps food at a good temperature. When the refrigerator door is closed, then immediately opened, there is some type of suction that makes it difficult to open. It is easy to clean.
I would recommend this to a friend!
Response from elementelectronics.comBy Element Support, Element Support, August 11, 2026
Thank you for your feedback! We’re glad to hear the Element refrigerator keeps your food at a good temperature and is easy to clean. We appreciate you pointing out the door suction issue and will take your feedback into consideration as we work to improve our products.
Written by a customer while visiting elementelectronics.com
Posted by: SKEE
Verified Purchase:Yes
We purchased this as a second backup refrigerator in our basement. It’s perfect for that.
Response from elementelectronics.comBy Element Support, Element Support, August 5, 2026
Thank you for your review! We're glad to hear the Element refrigerator is the perfect fit as a second fridge for your basement. We appreciate your support and hope it continues to serve your needs well!
Written by a customer while visiting elementelectronics.com
Posted by: LLLL
Verified Purchase:Yes
This refrigerator is so quiet; the previous Whirlpool was very loud in its cycles and I've yet to hear this refrigerator cycle. We have a tunnel kitchen and it took some searching but after over 30 years this fridge is the first wheras the door opens fully without hitting the counter; granted it is a smidgen smaller than previous but thus far have not found any difference in space. Have only had for a bit over a month but so far am very happy with this purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, June 11, 2026
Thank you for your detailed feedback! We're delighted to hear that you're enjoying the quiet operation of your new Element refrigerator and that its design fits so well in your kitchen. It's great to know you're finding the space meets your needs and that you're happy with your purchase after the first month. We appreciate your support and hope you continue to enjoy your refrigerator for years to come.
Written by a customer while visiting elementelectronics.com
Posted by: Keith B
Verified Purchase:Yes
Nice shelves, keeps good temperature. The door is very hard to open. The grab should be on the side like the 18 CF model.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, June 10, 2026
Thank you for your feedback on your Element refrigerator! We're glad to hear you're happy with the shelves and temperature performance. We appreciate your comments regarding the door design and will share your suggestion with the appropriate teams for consideration. If you need any assistance, please feel free to contact our support team.
Written by a customer while visiting elementelectronics.com
Posted by: TeeTee
Verified Purchase:Yes
Small, but perfect for the space. I love the look
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, June 1, 2026
There is nothing we love more than to hear from happy customers such as yourself. It is so wonderful to hear that your Element refrigerator has provided you with a 5-star experience.
Written by a customer while visiting elementelectronics.com
Posted by: LucindaH
Verified Purchase:Yes
Freezer fridge is perfect size for our family of 3
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, May 26, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new Element freezer/refrigerator. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
I am.very pleased with my new Refrigerator it just the right size for my house
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, May 26, 2026
There is nothing we love more than to hear from happy customers such as yourself. It is so wonderful to hear that your Element refrigerator has provided you with a 5-star experience.
Written by a customer while visiting elementelectronics.com