Customer reviews from elementelectronics.com
Element Electronics - Element ENR18TFGCB 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.5
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
41
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
2
90%of customers recommend this product.
(
44 out of
49)
Customer Reviews for Element Electronics - Element ENR18TFGCB 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Posted by: T Kessler
Verified Purchase:Yes
The refrigerator has all the features I was looking for.
Response from elementelectronics.comBy Customer Care Team, August 15, 2025
It is so wonderful that you are impressed with the quality and the features of your Element Freezer & Refrigerator. We are confident that your time with your Element product will continue to be great.
Written by a customer while visiting elementelectronics.com
Posted by: Diane S.
Verified Purchase:Yes
A nice piece of equipment for the price. Not a lot of frills, but good looking and works well.
Response from elementelectronics.comBy Customer Care Team, August 13, 2025
Hello Diane. Thank you for giving feedback on your new Element TV. We are glad that you are enjoying the TV for the most part, however we would love to see if there is anything we can do to improve your experience from 4 stars to 5 stars. If you think we can assist in achieving this goal, please reach out to us at 888-842-3577 , email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com
Written by a customer while visiting elementelectronics.com
Posted by: Alexxxx
Verified Purchase:Yes
Great 2/1 fridge and freezer. Perfect for the garage or bar
Response from elementelectronics.comBy Customer Care Team, September 9, 2025
It is such a joy to hear that your new Element Refrigerator has proved to be the perfect fit for the space that you wanted it in. We are confident that you will get great utility out of it.
Written by a customer while visiting elementelectronics.com
Posted by: Ricci
Verified Purchase:Yes
Good value for the money. Energy efficient & sleek design. Perfect as a second fridge for additional storage and beverages. I reversed the doors for my application. The instructions were easy to follow and all parts were included. I would recommend this fridge.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 9, 2025
Thank you for reviewing your new Element Refrigerator purchase. We are thrilled to hear you are happy with the quality of the Refrigerator and hope you will continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com
Posted by: Helen G.
Verified Purchase:Yes
Perfect apartment size refrigerator. Very happy with my purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, April 10, 2025
Hi Helen. Thank you for taking the time to give feedback on your Element Refrigerator. We hope that you and your loved ones are able to get great use out of it.
Written by a customer while visiting elementelectronics.com
Customer Rating
2
Freezer door spring-load stop - Major design flaw
on March 19, 2025
Posted by: deb s
Verified Purchase:Yes
It's a beautiful refrigerator but having a spring-loaded FREEZER door that stops so fingers are caught from discomfort of being accidentally trapped between...Defeats the purpose of having a self-closing door and energy efficiency.
The spring loaded "stop" design creates the more likelihood of a door accidentally left ajar, causing it to continously run, food defrost and components to possibly fail prematurely. The spring load stop requires users to constanly remind themselves to make sure the door actually closed, rather than a simple standard push and walk away.
The shelves are a thinner glass/plastic than previous models and much more likely to prematurely break.
The shelves are a thinner glass/plastic than previous models and much more likely to prematurely break.
Otherwise, it seems to stay cold as it should and looks nice.
Summary: Would I buy again? No, because I have to devote a couple seconds each time when using it .
Otherwise,
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, March 20, 2025
Element is committed to making sure that you have the best experience with our products that is possible. Based on your description of the problem, we'd really love for you to speak with our Customer Support team. They may be able to help you with the issues that you have been experiencing. They can be reached by calling or texting 888-842-3577 , emailing customerservice@elementelectronics.com or by using the chat feature at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: SRC Bear
Verified Purchase:Yes
We are a family of 2, fridge is perfect size for us. Plenty of space in the freezer. Plenty of space in the fridge. Nothing fancy, just a regular fridge that does the job.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 27, 2025
Thank you for taking the time to leave a review of your new Element Refrigerator. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
Large capacity, runs quietly, overall quality above average
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
It is absolutely outstanding that you are finding your Element TV to be of 5-star quality!
Written by a customer while visiting elementelectronics.com