Customer reviews from elementelectronics.com
Element Electronics - Element ENR18TFGCB 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.5
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
41
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
2
90%of customers recommend this product.
(
44 out of
49)
Customer Reviews for Element Electronics - Element ENR18TFGCB 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Posted by: Another Happy Customer
Verified Purchase:Yes
Very happy with purchase - good quality and excellent price compared to competition. In the garage, so ambient temps are alot warmer than the house, but at "normal" settings, everything is good and cold, and freezer definitely does its job.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, May 19, 2026
Thank you for sharing your experience! We’re delighted to hear that you’re very happy with your Element top freezer refrigerator and that you found it to be both high quality and a great value compared to the competition. It’s also wonderful to know it’s performing well in your garage environment and keeping everything cold with ease. We truly appreciate your feedback and thank you for choosing Element!
Written by a customer while visiting elementelectronics.com
Customer Rating
5
Cost Effective!
on May 15, 2026
Posted by: Melissa P
Purchased an Element Refrigerator for a short term vacation rental. It was a cost effective improvement, much larger that what was there and didn't break the bank!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, May 15, 2026
We truly appreciate your 5-star rating and positive feedback! It’s wonderful to know that your new Element freezer/refrigerator is performing to your expectations. Thank you for trusting our brand — we’re always here if you need support or have any questions in the future.
Written by a customer while visiting elementelectronics.com
Customer Rating
3
Element 17.6 Cu. Ft. Top Freezer Refrig - Black
on May 4, 2026
Posted by: ChrisB1960
I bought this back in February and am happy with it for the most part. Everything works of course. However, I would like to see the shelves be more robust and as well have at least 2 more vertical placement options.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, May 5, 2026
Thank you for sharing your feedback with us! We’re glad to hear that your Element refrigerator has been working well overall since your purchase.
We appreciate your suggestions regarding the shelving. We understand how important sturdy shelves and flexible storage options are for everyday use, and your input about adding more durability and additional height positions is very helpful. We’ll be sure to pass this along to our product team for future improvements.
If there’s anything we can assist you with regarding your current unit, please don’t hesitate to reach out—we’re here to help!
We appreciate your suggestions regarding the shelving. We understand how important sturdy shelves and flexible storage options are for everyday use, and your input about adding more durability and additional height positions is very helpful. We’ll be sure to pass this along to our product team for future improvements.
If there’s anything we can assist you with regarding your current unit, please don’t hesitate to reach out—we’re here to help!
Written by a customer while visiting elementelectronics.com
Customer Rating
1
Inconsistent freezer temp. varies 20+ degrees
on February 20, 2026
Posted by: Brianer
Verified Purchase:Yes
Freezer does not stay cold consistently. 12mos old
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, February 20, 2026
We’re sorry to hear about your experience and appreciate your feedback. Please contact us so we can look into this and make it right. Email our Customer Support team at customerservice@elementelectronics.com - text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Violet
Verified Purchase:Yes
Needed one to fit in tight space. This was a good choice
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 9, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new Element freezer/refrigerator. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
It dies the job great! Keeps the food cold and has lots of room!
Response from elementelectronics.comBy Customer Care Team, January 20, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new freezer/refrigerator. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
Posted by: Beverly
Verified Purchase:Yes
It's a nice refrigerator fairly quite . Should of got one with freezer on the bottom
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, December 1, 2025
Thanks for the 4 stars! We’re glad you’re enjoying your new refrigerator — and we’re always looking for ways to make it a full 5-star experience next time.
Written by a customer while visiting elementelectronics.com
Posted by: Sharon M
Verified Purchase:Yes
Purchased as secondary fridge in finished basement with bar. Perfect size! Perfect everything!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, December 1, 2025
We truly appreciate your 5-star rating and positive feedback! It’s wonderful to know that your freezer/refrigerator is performing to your expectations. Thank you for trusting our brand — we’re always here if you need support or have any questions in the future.
Written by a customer while visiting elementelectronics.com