Customer reviews from govee.com
Govee - 100ft Black Permanent Outdoor String Lights Pro
Average customer rating
4.4
(2,144 Reviews)
Rating breakdown 2,144 reviews
5 Stars
1,608
4 Stars
217
3 Stars
113
2 Stars
73
1 Star
133
88%of customers recommend this product.
(
976 out of
1,106)
Customer Reviews for Govee - 100ft Black Permanent Outdoor String Lights Pro
Customer Rating
2
Lights are great, keeping them up is a problem
on September 3, 2024
Posted by: Jill Ann
from Houston, Texas, United States
The lights are beautiful. However we spent a small fortune and are VERY disappointed that within 48 hours they had all fallen off. They included clips, however you would need at a minimum one per light and they provided not even half that many. I expected a lot better quality for the price.
Written by a customer while visiting govee.com
Customer Rating
5
Amazing product
on September 3, 2024
Posted by: Terri Coltharp
from Menifee, California, United States
We love decorating for Christmas and these lights are game changing for us..
Written by a customer while visiting govee.com
Customer Rating
4
Awesome lights- But app needs some love
on September 3, 2024
Posted by: Adam Ramroop
from Seminole, Florida, United States
So easy to install and the lights look great. Instructions are IKEA like, which comes with its pros and cons. App on the other hands needs some love. Using the copy function from others is the best… but need the ability to edit those you copy. DIY is a pain, but once done you get the same feeling of accomplishment of actually installing your lights (yes that much effort). The Matter integration is meh. On off glow or no. Would not state its matter ready when you can only do 1% of what the app can do. Thanks for listening and hope it all gets worked out!
Written by a customer while visiting govee.com
Customer Rating
4
Buy lots of clips
on September 3, 2024
Posted by: Kevin Evans
from Canton, Georgia, United States
The lights work as described, are not hard to install and look amazing once up. Make sure to plan ahead for your cuts for a more professional look. The lights will need to be permanently attached with clips as the adhesive on the back of the lights fail quite quickly. Which leads to the review title. For the lights to be secured correctly you need to place a clip on each side of the light. Govee only provides enough clips for one side so make sure to purchase more. The app is easy to use but must be with a 2.4ghz connection and be very close to the wireless router to connect.
Written by a customer while visiting govee.com
Customer Rating
5
Govee Lights are awesome
on September 3, 2024
Posted by: Anonymous
from San Francisco, California, United States
I purchased 2 light kits, 100ft and 200ft and they go all around the entire house. They work and look awesome. I highly recommend them to anyone looking for quality outdoor lights.
Written by a customer while visiting govee.com
Customer Rating
5
Permanent for some,"as long as I live here"for others
on September 3, 2024
Posted by: David H
from Lewisville, Texas, United States
They are a great addition to the “permanent"magic in my apartment!!
Written by a customer while visiting govee.com
Customer Rating
1
Waste of 100ft with out junction and adaptor
on September 3, 2024
Posted by: Kiran ERUVA
from Tracy, California, United States
I'm not satisfied with Govee support.
Written by a customer while visiting govee.com
Customer Rating
1
Stopped working after a week.
on September 3, 2024
Posted by: John Piper
from Charlotte, North Carolina, United States
Waiting on reply from Govee on how to proceed. Hopefully we receive a response and steps to resolve the situation soon.
Response from govee.comBy Govee, September 3, 2024
Hi there,
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
Written by a customer while visiting govee.com