I just love my new Govee Permanent Outdoor Lights Pro. I bought two sets of them to cover nearly the entire perimeter of my house. I just love the flexibility they give me to light certain segments of them for different purposes. They look stunning, and are so well designed! And, I sincerely mean that! Great (no GREAT) product!
Waiting on reply from Govee on how to proceed. Hopefully we receive a response and steps to resolve the situation soon.
Response from govee.comBy Govee, September 3, 2024
Hi there,
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Easy install, gorgeous colors, great customization options!
on September 3, 2024
Posted by: Anonymous
from Fort Worth, Texas, United States
So excited to get to use these throughout the year! We love being able to program every light individually or use the pre-set options. The clear instructions and numerous supplies made install as easy as possible, with plenty of options to custom-fit appropriately. The only tiny complaint I have is that I can't figure out how to get more connector wires since we need more than is provided in the pack, so we can't fully complete install yet.