I like the lights but I figured up how much length I needed and 50 ft would cover it. I ordered 50 ft and it comes up Short. I finished the install and ordered another 16 ft to finish where I wanted to end. Once it came in I plugged it in and it wouldn't work. The connection on the last string I put up is bad so now I have to go through and pull down the last section swap in the new section I just bought and put the old last section last just to make them work.
Response from govee.comBy Govee, September 3, 2024
Hi there,
Thank you for your review. We're sorry to hear about the trouble you've had with the length and connection of our lights. We understand how frustrating that can be. Please reach out to our customer service team and we will do our best to assist you with this issue. We want to make sure you can enjoy your full 66 ft of lights without any hassle. Thank you for choosing Govee.
I bought the permenant outdoor lights 100ft and the Govee curtain lights. The permenant lights came which is 6 strands only 3 of then would actually turn on. I got a hold of support and they sent 3 more replacement strands. I have yet to recieve. Curtain lights worked as advertised.