Customer reviews from govee.com
Govee - 100ft Black Permanent Outdoor String Lights Pro
Average customer rating
4.4
(2,142 Reviews)
Rating breakdown 2,142 reviews
5 Stars
1,608
4 Stars
217
3 Stars
113
2 Stars
72
1 Star
132
88%of customers recommend this product.
(
976 out of
1,104)
Customer Reviews for Govee - 100ft Black Permanent Outdoor String Lights Pro
Posted by: Kellye
Verified Purchase:Yes
I love the lights on my house they look great! The only down side is when you buy the longest set of lights and it doesn’t come with enough cord or connectors and they won’t sell it separate. So now I have lights that need to go on my dormers with no way to install them. The app is great and the look amazing, they just need to up their game on the stuff you may need.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Doc Jose
Verified Purchase:Yes
We love our lights!! Neighbors stop to watch the different displays we set. Easy to install!! We are considering expanding our current layout.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: T.Fore
Verified Purchase:Yes
Wonderful product and support.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Kokoro
Verified Purchase:Yes
I highly recommend the Govee Permanent 2 outdoor lights. I ordered them as a gift for my parents, and the lights arrived promptly. The instructions and packaging were clear and helpful, and installation was straight forward; I used the sticky tape option, but also included are screw in supports that look great for some circumstances. Setting up the app was simple, and I was able to show my parents how to use it in less than 20 minutes. They’re experts now at changing the schedule and lighting scenes, and the house is transformed beautifully by the lights. I’m completely satisfied, and they are over the moon.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Doug
Verified Purchase:Yes
I used these to splice into an existing set I had already mounted. They work like a champ!
Written by a customer while visiting govee.com
Customer Rating
3
Disappointed
on December 22, 2024
Posted by: Coolatte
Purchased to use during Christmas but the product failed to turn on. Paid an electrician to install and when the time came to turn on and connect via the Govee Home app, nothing. Hours of troubleshooting. Seems like the control box. Emailed, called, ticket opened. Rapid replacement and not one communication to ensure a replacement would be sent. If these lights were not already attached to my home I would probably just returned for a refund and took a loss on the labor.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: R Butler
Verified Purchase:Yes
Love the lights installation simple. Would recommend selling individual light clips so lights could be pulled down for painting or maintenance
Written by a customer while visiting govee.com
Posted by: Christian N.
Verified Purchase:Yes
Easy installation, great product and app makes it even better of a product
Written by a customer while visiting govee.com