Customer Reviews for Govee - 100ft Black Permanent Outdoor String Lights Pro
Customer Rating
3
Great lights but problems with them Sticking
on September 3, 2024
Posted by: Jennifer Starling
from Groveland, Florida, United States
I love these lights and the color range etc, HOWEVER I am beyond frustrated with them falling off/not sticking properly! We even primed the area first to ensure that they would stick! Trying to find brackets to somehow secure them instead…., had they come with the kit I would have given them 5stars
Response from govee.comBy Govee, September 3, 2024
Hi there, Thank you for your review and for sharing your experience with our RGBIC LED outdoor lights. We're glad to hear that you love the lights and appreciate the color range. However, we apologize for the inconvenience you've experienced with the lights not sticking properly. We understand how frustrating this can be. Our team is constantly working to improve the adhesive and we appreciate your feedback. In the meantime, we recommend using brackets to secure the lights. Thank you for your support and please let us know if you require any further assistance. Best, Govee Customer Service Team
Bought 2 sets on December and finally hot 1 set up. Secured with u nails as some of them did not stick. One set covered the front of the house and up one peak on the side. 2 sets should cover almost my full house
These lights are really bright! They light up the whole side of the house! Amazing value and really good lighting effects! They hold up well even in strong wind and rain. No water damage either!
Unfortunately, most (if not all) of the bad reviews on this product are angry people that wanted their lights before Christmas and within 2 days. Apparently everyone had that idea, and it's not Govee's fault that they can't fulfill that-I'm sure tens of thousands of people were ordering these lights like mad. They are worth it!
I recieved the lights several days ago, took them out of the box and lit them up. They look and work great, but have not had time to install them under the eves. I need to figure out a work around a bay window that does not have an eve.
Great lights but some are falling off in just 2 months
on September 3, 2024
Posted by: Aseem
from Kansas City, Missouri, United States
The lights themselves are awesome but they are falling off now in many places
Response from govee.comBy Govee, September 3, 2024
Thank you for your feedback. We apologize for any inconvenience caused by the lights falling off. Our team is continuously working to improve the durability of our products. Please reach out to our customer service team for a resolution. We value your support and hope to make your experience better. Thank you.