Customer reviews from govee.com
Govee - 100ft Black Permanent Outdoor String Lights Pro
Average customer rating
4.4
(2,142 Reviews)
Rating breakdown 2,142 reviews
5 Stars
1,608
4 Stars
217
3 Stars
113
2 Stars
72
1 Star
132
88%of customers recommend this product.
(
976 out of
1,104)
Customer Reviews for Govee - 100ft Black Permanent Outdoor String Lights Pro
Posted by: Leah
Verified Purchase:Yes
They are great, but you don’t sell extra extension cords and I need One.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: TV
Verified Purchase:Yes
The quality of the lights is great. The packaging is straightforward and the directions are simple to follow. Installation took some time, but is still easy enough. If you use the mounting brackets for each of the lights as extra support, you might have to predrill for the screws. Even then the screws are a bit soft and can easily strip on the top. Outside of that, they go up easy.
The lights are bright and pairing with the app is easy. Programming and controlling the lights is a little more challenging, but there's some helpful videos and guides from other users out there if you search. Very fun to switch between different predesigned options. I have yet to try to customize on my own, but having the option is great.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
5
Makes Christmas (and the rest of the year) Much Easier!
on December 12, 2024
Posted by: Bobby
Verified Purchase:Yes
Relatively easy to setup and now I never have to set it up again! Lights are customizable and very bright. Excited to see what we can do the rest of the year!!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Shayne T
Verified Purchase:Yes
Look great when done. Installing in cold is tricky make sure to use a hair dryer or heat gun to warm up area and adhesive.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
1
Lights were Ok, disappointed with their support
on December 12, 2024
Posted by: FP
Verified Purchase:Yes
Make sure you measure and only buy what you need, I purchase 200ft just to be safe and was left with almost 80ft of lights, I contacted Govee support to ask how I could go about purchasing the parts needed (power box and adapter) to be able to use the remaining lights in the back yard separately, but they refused to sale these parts as separate items. They wanted me to purchase a whole new set instead. No thanks! Makes me wonder what will happen if these part go bad in 2 -3 years. I will have to purchase a whole new set?
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Brian
Verified Purchase:Yes
Great lights, Love the scenes and all you can do with the bulbs. These are a winner.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Jamie
Verified Purchase:Yes
Easy to install and look amazing! Fun to change all the colors. App is easy to use!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Paula
Verified Purchase:Yes
These lights are so much fun!
I would recommend this to a friend!
Written by a customer while visiting govee.com